IT Service Desk Intern

COME JOIN OUR TEAM!

Without the strength of our Information Technology team, we would not be able to offer the industry-leading service we’re known for. We’re seeking an IT Intern to support our day-to-day operations. The ideal candidate will be pursuing a career in Information Technology or related discipline. Priority will be given to the candidates with a required internship for graduation.

The IT Intern is responsible for assisting the greater IT team in keeping the company’s hardware, software, and network running smoothly by configuring computers and resolving end user issues and escalating requests to senior team members. Reports to the IT Director

KARMAN SPACE & DEFENSE: Karman is the market leading suppliers of metallic and composite flight hardware and sub-assemblies for the space, missile, and hypersonic markets. Karman offers an unprecedented capability set to customers, creating a supply chain solution in a historically fragmented supply base. The Karman team draws on in-house expertise in engineering & design, precision machining, large part forming, welding, heat age, finishing, assembly, ablative & insulative composites, and other capabilities to serve as a strategic partner to customers. Karman is headquartered in greater Los Angeles and currently has 5 locations in Southern California, 1 location in Mukilteo, Washington and 1 location in Wilsonville, Oregon.

EQUAL OPPOTUNITY

Karman is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform servicemember status; or any other protected class under federal, state, or local law.

Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.

Duties/Responsibilities

• Computer Configuration
• Sets-up new computers with appropriate software and system configuration
• Re-configures computers for new uses and new users
• Help Desk
• Promptly resolves users’ hardware and software issues via requests made in our help desk
• Orders and Inventories end user hardware and peripherals   
  

REQUIRED RESPONSIBILITIES: 

• Excellent problem-solving and analytical skills
• Comprehensive knowledge of computer systems and experience troubleshooting hardware and software
• The ability to break down technological processes and deliver clear, step-by-step instructions
• Patient, friendly demeanor with a great aptitude for listening
• Strong verbal and written communication skills
• Commitment to providing exceptional customer service
  
  

EDUCATION & EXPERIENCE :  

• Required Education: High School Diploma
• Preferred Education: Pursuing an undergraduate degree in related field   
  
  

PHYSICAL REQUIREMENTS :   

• Constant standing/walking/sitting for up to 8 hours.   
• Must be able to lift up to 10 pounds at times and up to 25 lbs.  
• Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. 
• Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers. 
  
  

WORK ENVIRONMENT :   

• This position operates across multiple sites in the greater LA area with office, warehouse, and manufacturing environments 
• This position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.  
  
  

TRAVEL REQUIREMENTS :   

• Travel will be required for this position
  
  

As a federal contractor, Karman Space & Defense is committed to compliance with all federal employment eligibility requirements. We participate in E-Verify, a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. As an E-Verify employer, federal compliance mandates that we require documentation to verify your identity and employment authorization upon hire