Homecare Operational Support

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
  
  
  

Job Summary

Performs administrative functions, such as drafting correspondence, scheduling appointments, organizing and maintaining records, or providing information to callers and supports clients when coverage is needed.

General Accountabilities

 Types and proofs variety of letters, memoranda, forms and reports in an accurate and efficient fashion.

 Typically uses word processing equipment.

 Answers telephones, routes call, takes messages and/or provides information in accordance with department or company policy.

 Reads and routes incoming mail.

 Schedules meetings and appointments for supervisor or department staff.

 Establishes and maintains files and records.

 Orders office supplies as necessary

 Performs a variety of clerical duties.

 Responsible for receptionist duties and general office support.

 Maintain a clean office environment.

 Verify accuracy of data entry from completed admission.

 Maintain recertification of insurance benefits per Billing Procedures Manual.

 Track Recertification Periods and alerts Lead Care Manager of upcoming re-certifications.

 ***File and keep employee records current.

 Prepare for Interdisciplinary Group meetings.

 Company Culture “YHA Rocks” coordinator

 Support clients as a "floater" for shifts that need coverage.

 Supports with all call handling.

 *The company reserves the right to add or change duties at any time

Job Qualifications

Education: High School Diploma

Experience: A few months to one year of related experience

Skills

 Excellent verbal and written communication

 Active listening

 Time management

 Coordination

 Service orientation

 Judgment and decision making

 Monitoring

Schedule: Monday-Friday

Office Hours: 9:30am-6:00pm

Job Type: Full-time

Schedule:

• Day shift
• Evening shift
• On call
  
  
  

Supplemental Pay:

• Bonus pay
  
  
  

Ability to commute/relocate:

• Elk Grove, CA 95758: Reliably commute or planning to relocate before starting work (Required)
  
  
  

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)
  
  
  

License/Certification:

• Driver's License (Required)
  
  
  

Work Location: Hybrid remote in Elk Grove, CA 95758