Alfa Business Systems Analyst

Aufgaben

About Us:

Who is Mercedes-Benz Financial Services?

Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle.

Why work at Mercedes-Benz Financial Services?

Working at Mercedes-Benz Financial Services is more than a job – it’s an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We’re a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.

Benefits

When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.

As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond – beginning day one:

• Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance
• Need a vacation? How about just some time for YOU! In addition to our vacation time, you’ll receive nine (9) additional corporate holidays and six (6) Personal days, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!
• Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program
• We want you to be healthy! Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities
• Is your family growing? Enjoy generous paid Family Leave Programs - Six Weeks for New Parents; Two Days for New Grandparents; as well as Adoption Expense Reimbursement Programs - up to $6k per child
• Want to go back to school? Tuition Assistance Scholar Program - receive up to $5,250/year in vouchers to complete business-related coursework
  
  

Job Overview:

The Alfa Business Systems Analyst is responsible for supporting the Business System Specialist for Alfa. This includes monitoring system performance, resolving system and account issues, partnering with internal stakeholders to develop and implement program changes, project support, compliance activities, vendor support. This position will act as a liaison with Alfa IT addressing system needs, resolving system issues and developing long term system enhancements to support ongoing business needs and strategies.

Responsibilities:

• Support with projects and participate on project teams which support Alfa strategies and enhancement of system functionality. Project support for process mapping, assisting with gathering of requirements, creation of test cases, user acceptance testing, and post launch monitoring, and communicating impacts to staff. After hours support is required. (30%)
• Monitor Alfa system performance, troubleshoot all reported issues; assign for follow up or resolve. Identify trends and root cause of issue, ensure prompt attention from all required parties. (30%)
• Act as a liaison with internal customers (Client Services, ITM, OGC, Accounting, BSG) to ensure processes, documents (Compass), procedures are aligned with companies' compliance, expectations, and daily support needs. (20%)
• Provide support for various audits including but not limited to ICS, CMS, State, Corporate, PwC, CFPB, etc. (20%)
  
  

Qualifikationen

Qualifications:

Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position.

This position requires a minimum of 3 years of overall work experience. Preferred experience includes:

• Business-General: 3 years
• Finance: 1 year
  
  

Education:

High School Diploma/(GED) is required, Bachelor's Degree is preferred. Recommended majors include:

• Accounting
• Business Administration
  
  

Skills:

• Analytical skills
• Ability to Collect data and establish facts and identify trends and variances
• PC skills
• Microsoft Office
• Problem Solving skills
  
  

If you are unable to access Taleo in your local market, please utilize the email provided to express interest in this role.

EEO/Minorities/Females/Disabled/Vets

Benefits

Mit­arbeiter Events

Mit­arbeiter­rabatte möglich

Mit­arbeiter­handy möglich

Mobilitäts­angebote

Betrieb­liche Alters­ver­sorgung

Gesund­heits­maß­nahmen

Coaching

Kantine, Café

Park­platz

Barriere­frei­heit

KontaktMercedes-Benz Financial Services USA LLC

14372 Heritage Pkwy76177 Fort WorthDetails zum Standort

NAFTA SSC E-Mail: [email protected]

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