Accounts Receivable Specialist

Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit: https://www.amsurg.com/.

Casa Colina Surgery Center is a freestanding outpatient surgical facility dedicated to a broad range of surgical procedures. Our surgeons specialize in orthopaedic, hand, urology, general surgery, pain management, neurosurgery and endoscopy procedures and services. We believe in compassionate medicine, where patients feel reassured and unrushed. Our experienced surgeons have dedicated themselves to caring for the surrounding communities. When you walk through the door, you’ll know you’re in good hands. Explore our site to get a feel for our facility, procedures and physicians — plus the latest information on your procedure. Call one of our physicians today.

ESSENTIAL DUTIES, TASKS And RESPONSIBILITIES

• Manages collections and unpaid accounts by establishing payment arrangements with patients, monitoring payments,
  
  

and following up with patients if or when there is a lapse in payment

• Manages the facility’s Account Receivable reports
• Answers any questions patients may have about billing
• Manages the relationship with collection agencies
• Prepares accounts to be sent to the collections agency
• Ensures that collection agencies are managing the ASC’s accounts in a compliant manner and reporting discrepancies
  
  

to the Business Operations contact

• Contacts insurance companies regarding any discrepancies in payments
• Calls patients and insurance companies on delinquent accounts
• Runs reports on outstanding insurance AR on a weekly basis
• Calls insurance companies to determine status on all accounts >45 days, or as determined by state prompt-payment
  
  

regulations

• Sends any necessary supporting documentation requested by insurance companies
• Documents contact with insurance companies in computer system
• Provides monthly report to Business Office Manager regarding status of claims > 90 days
• Maintains Accounts Receivable at center specific levels
• Processes patient Accounts Receivable by date and dollar amount
• Reviews system notes to determine if any special payment arrangements are in place
• Makes minimum of 40 phone calls per day to all patients who are not making payments according to arrangements
• Mails letters to patients as necessary
• Documents verbal or written contact with patients in billing system
• Works with patients on payment arrangements as necessary
• Implements any new payment arrangements per policy; refers special requests to Business Office Manager for approval
• Advises Business Office Manager of patient balances > 90 days without payment
• Answers all patient calls regarding account balances
• Regular and predictable attendance
• Attends all required education
• Performs other miscellaneous duties as assigned
  
  

Education/Experience

• High school diploma or GED required.
• Associate degree in supply chain management, accounting or finance or related field, preferred.
• 2-5 years of experience with accounts payable or general accounting
  
  

We are an Equal Opportunity Employer.

We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.