Inside Sales - Instrumentation & Measurement

John H. Carter Company, Inc.


Date: 3 weeks ago
City: Metairie, LA
Contract type: Full time
Job Details

Description

Typical Duties & Responsibilities

  • Receive phone calls, faxes and emails from external & internal customers which must be handled on a timely basis. Most of the time the work load will be considered as ‘heavy’.
    • Information handled will include Measurement Technician Scheduling, RFQ’s, Technical Assistance/Support, Factory Support, Technical Product Support, Delivery Expediting.
  • Ensure that Inside efforts are aligned with the Technician availability.
  • Support JHC accounting department with problem invoices, returns and general customer account information.
  • Support JHC Sales personnel when required for the pursuit of Instrumentation initiatives.
  • Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times.
  • Work closely with and support the JHC product principals when required to do so.
  • Actively and enthusiastically attend required and preferred training.
  • Actively and enthusiastically participate in the after hour and weekend ‘On-Call’ rotation as required.
  • Actively and enthusiastically support JHC colleagues at all times, and especially when overload situations arise.
  • Accurately complete quotes, order entry and purchase orders within the customers time requirements.
  • Always build and cultivate solid relationships
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.

If you wish to become an approved agency to assist us in our employment efforts, please submit your request to [email protected]

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