Product Manager, E-Commerce Solution - Global Payment

Product Manager, E-Commerce Solution - Global Payment San Jose Regular Corporate Function / Support Job ID: A56686B

Responsibilities

Team Introduction As TikTok Shop continues to expand rapidly across global markets, the Global Payment team plays a pivotal role in powering seamless, secure, and innovative transaction experiences across our commerce ecosystem. We are looking for a highly motivated E-Commerce Solution Product Manager to join our team and partner closely with TikTok Shop’s regional and global stakeholders. In this role, you will lead the design and execution of end-to-end payment solutions tailored for buyers, sellers, and creators. You will work cross-functionally with Product, Compliance, Engineering, Operations, and Business teams to deliver scalable and localized payment products that enable business growth and unlock new opportunities across the platform. Responsibilities - Act as the end-to-end owner of payment solutions for e-commerce, driving requirements from concept through launch and iteration. - Collaborate with regional TikTok Shop teams to understand business needs, market dynamics, and user expectations. - Design scalable, compliant, and user-friendly payment products that support various payment flows (PayIn, PayOut, refunds, compliance-related). - Work closely with across-domain engineering and regional/local operational teams to land solutions that deliver business impact and meet local requirements. - Drive innovation in payment experiences, optimize for performance (e.g. success rate, conversion, cost), and continuously enhance user trust and satisfaction. - Serve as a thought leader and payment product expert, identifying new opportunities for growth and efficiency in global e-commerce payment infrastructure

Qualifications

Minimum Qualifications - At least 5 years of experience in product management, payment solutions, or e-commerce platforms, preferably in global or regional roles. - Experience with end-to-end product management processes, including idea generation, roadmap development, feature prioritization, and launch. - Strong understanding of payment systems (PayIn/PayOut), financial compliance, and user experience optimization. - Proven ability to work in a fast-paced, dynamic environment with competing priorities and influence cross-functional teams, - Strong analytical and strategic mindset with strong communication, cross-functional and project management skills. Preferred Qualifications: - Familiar with payment landscape and United States' market(s) dynamics. - Bachelor's Degree or higher in Finance, Tech or other relevant educational background

Job Information

【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $13760 - $34500 annually Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure) The Company reserves the right to modify or change these benefits programs at any time, with or without notice For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment About Us Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content Why Join ByteDance Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us Diversity & Inclusion ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too Reasonable Accommodation ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request