Quality Assurance Analyst
Kettle Cuisine
Date: 1 day ago
City: Lynn, MA
Salary:
$30
-
$33
per hour
Contract type: Full time
Description
At the heart of our company is a deep passion for creating fresh, healthy, and artisan-quality food that brings people together. We honor the craft of artisan cooking—using scratch-made stocks, hand-chopped herbs, and only the highest-quality ingredients—complemented by cutting-edge technology. This allows us to deliver consistently safe, exceptional products on a large scale.
But it’s not just about the food. Our culture is built on principles that shape how we grow, both as individuals and as a team. One of our core values, Honoring Development, guides us to actively seek out, celebrate, and nurture one another’s talents, strengths, and interests. By fostering each other’s growth, we strengthen our relationships and capabilities, driving both personal and professional success.
We also believe in Honoring Each Other. We surround ourselves with passionate people who share our love for great food. Through mutual respect and collaboration, we create an environment where employees are empowered to thrive, building trusting, and rewarding relationships with our clients, partners, and one another.
If you're looking for a place where your skills, passion, and ideas can flourish, we invite you to explore the opportunities available within our dynamic and supportive team.
Job Summary
The Product Quality Analyst is responsible for collecting, compiling, analyzing, and publishing Key Performance Indicators for the business and both continually improving the format and providing performance and management insight through analysis of trends and data. The successful candidate will focus on the execution of consumer driven sensory and analytical testing, a keen understanding of trained sensory panel data, and enhancing current sensory methods.
This person will help to identify trends in product quality, sensory and customer complaints, participate in new Product Development with a focus on organoleptic, identifying key watch outs and building added strength to the reporting of internal product and consumer data. A scientific focus, prioritization, ability to collaborate with others and project management skills are essential.
Kettle Cuisine takes the upmost pride in their products and expects each employee to do the same with their work.
Duties And Responsibilities
Kettle Cuisine complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.
Core Values
Kettle Cuisine takes the utmost pride in its people, products and reputation. Each employee is expected to understand and live our Core Values every day.
Honor Food – We create and produce the best tasting, safest, all natural recipes that strive for perfection in every batch, from bench to kettle
Honor Each Other – We seek to develop trusting, respectful and mutually rewarding relationships with all our team members and business partners
Honor Development – We recognize and nurture each other’s talents, strengths and interests in order to further strengthen and grow our team
Honor Innovation – We continually strive for creative and sustainable ways to achieve excellence
Pay Range for Quality Assurance Analyst
The Quality Assurance Analyst base pay range $30-33 USD/hourly. The listed salary range represents Kettle Cuisine’s good faith estimate for this position and represents the minimum and maximum for new hire salaries for the Lynn, MA location only. Ranges will be reviewed on a regular basis. An employee’s rate of pay within the range is determined by their qualifications, relevant experience, and demonstrated performance over time. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. The Quality Assurance Analyst position is eligible for our comprehensive benefits package and is eligible for the annual discretionary bonus program up to 10%. Kettle Cuisine and all its legal entities comply with all federal, state, and local minimum wage laws.
- Location: Lynn, MA
- Position Type: Full time
At the heart of our company is a deep passion for creating fresh, healthy, and artisan-quality food that brings people together. We honor the craft of artisan cooking—using scratch-made stocks, hand-chopped herbs, and only the highest-quality ingredients—complemented by cutting-edge technology. This allows us to deliver consistently safe, exceptional products on a large scale.
But it’s not just about the food. Our culture is built on principles that shape how we grow, both as individuals and as a team. One of our core values, Honoring Development, guides us to actively seek out, celebrate, and nurture one another’s talents, strengths, and interests. By fostering each other’s growth, we strengthen our relationships and capabilities, driving both personal and professional success.
We also believe in Honoring Each Other. We surround ourselves with passionate people who share our love for great food. Through mutual respect and collaboration, we create an environment where employees are empowered to thrive, building trusting, and rewarding relationships with our clients, partners, and one another.
If you're looking for a place where your skills, passion, and ideas can flourish, we invite you to explore the opportunities available within our dynamic and supportive team.
Job Summary
The Product Quality Analyst is responsible for collecting, compiling, analyzing, and publishing Key Performance Indicators for the business and both continually improving the format and providing performance and management insight through analysis of trends and data. The successful candidate will focus on the execution of consumer driven sensory and analytical testing, a keen understanding of trained sensory panel data, and enhancing current sensory methods.
This person will help to identify trends in product quality, sensory and customer complaints, participate in new Product Development with a focus on organoleptic, identifying key watch outs and building added strength to the reporting of internal product and consumer data. A scientific focus, prioritization, ability to collaborate with others and project management skills are essential.
Kettle Cuisine takes the upmost pride in their products and expects each employee to do the same with their work.
Duties And Responsibilities
- Collection, compilation, analysis and publishing data for customer complaints and key performance indicators of quality systems in the plant (KPI’s).
- Daily, weekly, and monthly trending of quality and food safety related data to track effectiveness of programs and improve effectiveness.
- Reporting out data and trends daily, weekly, monthly to (Director) in an accurate and timely fashion.
- Key testing and analysis work in Production and QA lab.
- Provide performance insight through trending and management data for the business.
- Assist the department in root cause investigations of customer complaints and controllable incidents.
- Ensure all structured technical quality and food safety related tasks (calibrations, operational audits) are being maintained and results are reviewed and filed.
- Other duties may be assigned as necessary.
- Minimum of an Associate degree or equivalent Coursework in scientific or technical discipline.
- Minimum 2 years in a Production or Manufacturing environment, preferably Food production.
- Ability to create and manipulate Excel spreadsheets with proficiency in pivot tables and analytical spreadsheet creation.
- Analytical skills that include data analysis and communication
- Ability to spot trends and extrapolate data to provide key insight that helps the QA and Ops team drive performance improvement.
- Attention to detail – ability to review verification records and spot errors and inaccuracies.
- Working knowledge of SPC, HACCP, Quality Management Systems and RCA is preferred.
- A desire to continuously improve our reporting and quality systems.
- Bilingual (English and Spanish)
- Computer skills
- Data Management
Kettle Cuisine complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.
Core Values
Kettle Cuisine takes the utmost pride in its people, products and reputation. Each employee is expected to understand and live our Core Values every day.
Honor Food – We create and produce the best tasting, safest, all natural recipes that strive for perfection in every batch, from bench to kettle
Honor Each Other – We seek to develop trusting, respectful and mutually rewarding relationships with all our team members and business partners
Honor Development – We recognize and nurture each other’s talents, strengths and interests in order to further strengthen and grow our team
Honor Innovation – We continually strive for creative and sustainable ways to achieve excellence
Pay Range for Quality Assurance Analyst
The Quality Assurance Analyst base pay range $30-33 USD/hourly. The listed salary range represents Kettle Cuisine’s good faith estimate for this position and represents the minimum and maximum for new hire salaries for the Lynn, MA location only. Ranges will be reviewed on a regular basis. An employee’s rate of pay within the range is determined by their qualifications, relevant experience, and demonstrated performance over time. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. The Quality Assurance Analyst position is eligible for our comprehensive benefits package and is eligible for the annual discretionary bonus program up to 10%. Kettle Cuisine and all its legal entities comply with all federal, state, and local minimum wage laws.
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