Administrative Assistant (58298)

Description

At Core Health & Fitness, our purpose is to live and share our passion for fitness. We bring innovative health and fitness solutions to the global market with brands like StairMaster, Schwinn, Nautilus, Star Trac, Throwdown, Wexer, and we’re still growing. We press into the future of fitness to ensure the creation of quality products and programming that meet the needs of an ever-evolving industry.

At Core we are committed to building an energetic, diverse, and inclusive workspace. We value our differences and see community strength in diversity and representation. We’re always on the lookout for innovators, dreamers and doers who are passionate about fitness and wellbeing. We explore all opportunities to improve ourselves, our business partners, and our communities. If you’re looking for a fulfilling career in helping people, find the best version of themselves, you’ve come to the right place.

We are looking for a Part-Time Administrative Assistant to join our growing organization!

Qualifications

General Position Summary

The Administrative Assistant provides high-level administrative support to ensure efficient operation of the Installation and Logistics team. This role supports managers and employees through a variety of tasks related to organization and communication between our customers and sales representatives. The Administrative Assistant is responsible for time-sensitive material and must be familiar with a variety of administrative concepts, practices, and procedures. The ideal candidate is resourceful, a good problem solver, and organized, ensuring smooth day-to-day operations.

This is a part-time role working 20 hours per week

Essential Functions / Major Responsibilities

• Customer and Sales Coordination
• Communicate with customers and sales representatives to provide updates on purchase progress after release to the warehouse.
• Inform customers of estimated delivery and installation dates.
• Pre-Installation Planning
• Obtain site surveys, ensuring any potential concerns are documented and supported with photos or videos for clarity.
• Acquire floor plans when multiple pieces of equipment are involved to aid in layout planning.
• Request renderings for orders that include rigs to ensure accurate and efficient installation.
• Coordinate collection of Wi-Fi credentials (SSID, password, security type) for customers receiving APEX consoles to support setup and testing prior to installation.
• Installation Management Support
• Manage and review Install Work Orders for the Direct Install Team, ensuring accuracy, completeness, and readiness prior to scheduling.
• Collaborate with the Install Manager and Assembly Manager to finalize weekly installation schedules and dispatch plans.
• Driver and Fleet Compliance
• Maintain current records of install drivers’ licenses and DOT medical cards to ensure regulatory compliance.
• Manage Electronic Logging Device (ELD) records and ensure timely, accurate logging by all drivers.
• Track and schedule truck maintenance to ensure fleet readiness and minimize downtime.
• Post-Installation
• Ensure all work orders are properly closed out and documentation is completed.
  
  

Job Specific Competencies

• Customer Service - Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
• Dependability - Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance / punctuality requirements.
• Productivity - Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
• Teamwork - Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
• Communication - Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
  
  

Education & Experience

• High school diploma or GED required, associate’s degree or higher preferred.
• 2+ years of experience in administrative support, logistics coordination, or customer service roles (ideally in a fast-paced operations or installation environment).
• Experience working with CRM or ERP systems (Salesforce, NetSuite, or similar) is a plus.
• Required Skills & Qualifications
• Proficiency with Microsoft Office Suite (Excel, Outlook, Teams, Word)
• Strong organizational and time-management skills
• Excellent written and verbal communication
• Ability to prioritize and manage multiple tasks independently
• Familiarity with transportation compliance records and scheduling software (preferred but not required)
• Comfort working with digital documents (floor plans, PDFs, renderings, photos)
  
  

Working Conditions

The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require:

• Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items - The employee is occasionally required to stand, walk, sit, and reach with hands and arms; and stoop, kneel, crouch, or crawl. Requires the ability to move around and maneuver products when necessary. Occasionally lifts and carries items weighing up to 15 pounds
• Walking and Standing - Requires moving around
• Requires corrected vision and hearing to normal range
• Requires working under stressful conditions or working irregular hours
  
  

Work Environment

Work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions: work performed in an office environment. Involves frequent interaction with internal and external customers.

Position Status

Level: Staff

FLSA: Non-Exempt

Supervises: N/A

This job description reflects management’s assignment of essential functions. It is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the employee might differ from those outlined in the above job description and, other duties as assigned, might be part of the role. It does not restrict the tasks that may be assigned nor is it considered a contract of employment overriding at-will employment.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Core Health& Fitness is an equal opportunity employer that does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status, or Vietnam-era veteran status. If you are a person with a disability and you need assistance in applying for a position with Core Health & Fitness, please contact our Human Resources department at [email protected] and direct assistance will be provided.