Workforce Program Coordinator

Description

Summary:

The purpose of this position is to support the Workforce Development team in fulfilling contractually obligated workforce and career readiness programs. This role will assist with program planning, execution and reporting and help raise the level of capacity and communication of the Workforce Team to its various internal and external stakeholders. This role will serve as a key point of contact and coordinator for specific external workforce initiatives in CT and New York and help drive organizational and HR goals for Nuvance Health employees.

Key Responsibilities

Program Coordination: Help plan and coordinate workforce development programs for Nuvance Health. Work with Director and Career Navigators to support program activities coordination, timelines, and scopes of work.

Communications: Serve as a key point of contact between the Workforce Development Team and external partners, including nonprofits/service providers, academic affiliates and other support, workforce and career training organizations.

Operations and Logistics: Liaise with Career Navigators and internal hospital clients to help define and execute onsite program logistics. Ensure that service providers are adhering to line requirements and MOU’s.

Experiential Learning: Coordinate experiential learning opportunities within the Nuvance Health system, ensuring that all program participants have a positive experience.

Program Analysis: Analyze program progress and when necessary, adapt scope or timeline to achieve optimal results. Compile outcomes of initiatives and provide best practice recommendations.

Data Analysis: Compile and regularly update Workforce team and internal stakeholders on assigned program metrics, outcomes and workforce participant conversion rates.

Advocacy: Help advocate for workforce development program participants and drive community hires from the assigned programs.

Special Projects: Coordinate and support private and public funded workforce and career development programs in collaboration with Workforce Development, Talent Strategy, HR, Operations, Nuvance Foundation, and other departments as needed.

Presentations: Regularly present workforce programs and outcomes both internally and externally.

Other: Perform all other duties as assigned and achieve unit and departmental goals while adhering to Nuvance Health standards and best practices.

Responsibilities

• Work with Career Navigators on external workforce program planning, execution and reporting
• Attend external stakeholder meetings of both community based and academic organizations
• Deliver to the program perimeters based on feedback from internal and external stakeholders
• Ensure the proper coordination and communication between external partners and workforce participants is consistent and clear
• Ensure that all aspects of assigned workforce program(s) are organized and in conformance with timeline and deliverable requirements
• Support workforce participant conversion into Nuvance Health into full time or part time roles
• Organize program performance data, tracking progress, workforce hires and achievements of milestones
• Coordinate workforce initiative communications to Internal stakeholders and at the hospital locations
• Assign and monitor resources effectively to boost program efficiency and maximize outcomes
• Report on project risks to appropriate management and escalate issues according to project work plan when needed
• Support internal mobility and advancement opportunities of new Nuvance Health workforce employees through targeted communications of internal training, mentoring and academic offerings
• Serve as a point of contact between workforce development team and internal stakeholders, including Hospital leadership and functional Manager/Supervisors, HR, HEDI, Communications, etc.
  
  

Required Skills And Qualifications

• Three or more years of experience in program management, operations, and logistics
• Demonstrated experience in workforce and career development
• Experience working with community- based organizations, nonprofits and academic institutions
• Experience in coordinating teams and client stakeholders
• Proven success in a corporate setting (preferred), working with all levels of management.
• Strong written, verbal, and presentation skills
• Valid Driver's License- Regional travel will be required
• This is a hybrid role, but regular attendance at external meetings and at Corporate HQ in Danbury, CT will be required. Flexibility will be key
  
  

Preferred Skills And Qualifications

• Bachelor’s degree (or equivalent) in relevant field.
• Professional certification such as PMP (Project Management Professional) preferred.
• Excellent MS Office experience: Word, PowerPoint, and Excel skills. CRM/ATS experience a plus.
• Demonstrated analytic skills in gathering and interpreting data to develop metrics that measure desired outcomes.
• Previous Healthcare experience a plus.
  
  

Other Information

Relationship Building: Effective relationship- building skills across multiple constituencies

Communication and Project Management: Exceptional communications, relationship and project management skills

Problem Solving and Growth Mindset: Problem- solving and growth- oriented mindset with demonstrated ability to prioritize

Personal Qualities: Tact, emotional intelligence (EQ), discretion, diplomacy, and respect for confidentiality

Working Conditions

Manual: Some manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Nuvance Health

Org Unit: 1946

Department: Talent Acquisition

Exempt: Yes

Salary Range: $33.66 - $67.05 Hourly