Director of Rehabilitation Services

Take a glimpse into why CW might be the right place for you: https://tinyurl.com/9yc7h8um.

• Location: New Britain, CT.
• Work Model: Onsite, State Wide Rehabilitation Centers, Traveling to local Community Partners.
• Shift: Monday to Friday, 8:00am to 4:30pm.
  
  

Who We Are

CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

What You’ll Do

We are seeking a dynamic and mission-driven Director of Rehabilitation Services to lead and elevate our rehabilitation and day programs across Connecticut. In this key leadership role, you will support the Vice President of Rehabilitation Services while overseeing the operations of organization-wide rehabilitation initiatives and multiple day programs for adults with disabilities. You will ensure high-quality service delivery, operational consistency, and strong staff performance. With a focus on retention, talent development, and program enhancement, this is an exciting opportunity to bring fresh leadership to a well-established system and make a meaningful difference in the lives of those we serve.

• Support the Vice President of Rehabilitation Services in leading and overseeing rehabilitation programs across the organization.
• Provide direct supervision and operational oversight of multiple day programs supporting adults with disabilities throughout Connecticut, ensuring staff accountability, performance, and service quality.
• Lead initiatives to revitalize and improve the effectiveness of day programs, identifying areas for improvement and implementing sustainable solutions.
• Partner with HR and site leadership to address staffing challenges, improve employee retention, and cultivate a supportive and performance-driven culture.
• Manage and grow the AbilityOne national placement program, ensuring full compliance with federal regulations.
• Lead, mentor, and develop a high-performing rehabilitation team, supporting professional development and programmatic excellence.
• Drive expansion of current services and develop new, sustainable employment and skill-building opportunities for clients.
• Ensure that all programs meet CARF accreditation standards and undergo regular auditing and policy review.
• Oversee budgets, forecasting, and revenue planning for vocational and day services.
• Collaborate across departments to align rehabilitation goals with the agency’s strategic plan and mission.
• Strengthen data-driven decision-making by enhancing tools and processes for tracking outcomes and performance.
• Represent the organization in state and federal advocacy efforts, promoting policies that enhance rehabilitation services.
• Identify and pursue grant funding and alternative resources to support innovation and growth.
• Foster a culture of compliance, accountability, and continuous improvement in partnership with the Compliance Department.
• Monitor industry trends and regulatory updates to ensure programs remain progressive and impactful.
  
  

What We’re Looking For

• Bachelor’s degree in Human Services, Social Work, Psychology, Business Administration (healthcare/nonprofit focus), or related field; Master’s preferred.
• Minimum 10 years progressive experience in rehabilitation or related human services; 8+ years in leadership or supervisory roles.
• Strong knowledge of CARF accreditation standards and rehabilitation regulations.
• Familiarity in grant writing and securing diverse funding sources.
• Strong budgeting and financial management skills.
• Proficient with Microsoft Office products, and all relevant data management platforms.
• Exceptional communication, organizational, and interpersonal skills.
• Ability to manage multiple priorities, analyze data, and make strategic decisions.
• Commitment to fostering a collaborative, mission-driven work environment.
  
  

Why You'll Love This Job

• Be part of a mission-driven organization with strong values and a commitment to excellence.
• Work alongside passionate professionals dedicated in creating welcoming environments and empowerment.
• Access ongoing learning, training, and development opportunities to expand your skills and advance your career.
• Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
• Build strong relationships with local and national partners, creating lasting change in the rehabilitation and disability services industry.
  
  

Explore Our Generous Benefits Package

Employer Sponsored Benefits Includes:

• Insurance - Medical, Dental, Vision.
• Telemedicine.
• Retirement Plan & Match Options.
• Disability Plans.
• Life Insurance – Accidental Death & Dismemberment and Group Term Life.
• Paid Holidays, Vacation and Sick time.
  
  

Voluntary Benefits Offered Includes

• Hospital Indemnity, Accident, Critical Illness & Voluntary Life.
  
  

Physical, Environmental, & Emotional Demands

• The position is based in a standard office environment with controlled lighting, temperature, and noise levels.
• Primarily sedentary work involving prolonged periods at a desk using a computer, phone, and other office equipment.
• Frequent use of hands and fingers for typing and operating standard office tools.
• Ability to occasionally lift and carry light materials or documents (up to 20 lbs).
• May require standing or walking for meetings or site visits.
• May require occasional travel to regional or national sites, which may involve airport navigation and extended periods outside the office.
• Must maintain professionalism and emotional resilience while addressing complex client needs and organizational challenges.
• Ability to manage stress and prioritize effectively in a fast-paced, mission-driven environment.
• Requires empathy and strong interpersonal skills to engage effectively, including clients, staff, government agencies, and community partners.
• Expected to handle sensitive information with discretion and uphold confidentiality at all times.
• Reasonable accommodations can be provided.
  
  

Leadership Rooted in Compassion and Excellence! - APPLY today!!

We welcome all individuals to apply for this position. At CW, we are committed to maintaining a respectful and supportive work environment where all employees are valued for their contributions. All applicants will be given equal consideration for employment based on their experience and qualifications, while ensuring compliance with all applicable laws and regulations regarding discrimination.

Pay Transparency Disclaimer: CW Group, Inc. Entities and Affiliates are committed to pay transparency and fairness. Salary ranges provided reflect the expected compensation based on experience, education, skills, qualifications, location and other relevant job-related factors, and may include additional components such as incentive compensation and benefits. Final compensation will be determined in accordance with applicable laws and business needs (such as contractual obligations).

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• Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors.
• CW’s Self - Disclosure Form: https://forms.office.com/pages/responsepage.aspx?.id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturl.
• Please E-mail: [email protected] to submit a request for accommodation with the application process.