Business Systems Analyst

Location: Indiana, Illinois, Kentucky, Tennessee, Georgia (Remote)

Status: Full-Time, Salary Exempt

Why Join First Financial Bank?

As a Business Systems Analyst at First Financial Bank, you'll serve as a key liaison between our business stakeholders and technical teams to design, implement, and optimize business system solutions. In this role, you will assess internal system needs, evaluate potential technologies, and deliver actionable insights that enhance performance, reduce risk, and support strategic initiatives. If you enjoy troubleshooting, collaborating, and making systems work better for people, join us for your next big move.

What You’ll Do

• Evaluate Needs: Analyze internal processes and technical needs to identify effective business system solutions.
• Translate Requirements: Act as the link between business units and development teams, gathering, documenting, and refining system requirements.
• Develop Specifications: Create development specifications and functional test cases for new or enhanced system solutions.
• Test Systems: Analyze results from system tests, support User Acceptance Testing (UAT), and recommend refinements.
• Implement Enhancements: Coordinate with business stakeholders and vendors to implement system improvements and fixes.
• Interpret Release Notes: Review system updates and guide business owners in understanding new features and functionality.
• Manage Incidents: Identify and communicate system issues to internal or vendor support resources and track progress through resolution.
• Ensure Compliance: Follow regulatory requirements, bank policies, and training standards across all assigned duties.
• Coach Others: Provide mentorship, training, or serve as a subject matter expert for system-related processes as needed.
  
  

What We’re Looking For

• High school diploma or equivalent.
• Bachelor's degree in IT, MIS, Finance, Business, or related field preferred.
• 3-5 years of technical bank operations experience.
• Working knowledge of banking systems and third-party vendor products .
• Excellent written and verbal communication skills.
• Experience with banking platforms such as Fiserv Signature, Encompass, Laser Pro, and Credit Quest.
• Familiarity with FedLine processing and security.
• Knowledge of loan processing, ACH, general ledger, and deposit account systems.
• Strong analytical and troubleshooting skills .
• Ability to prioritize, meet deadlines, and work independently.
• Proficiency with Excel and other data management tools.
• Ability to work independently and as part of a team.
• Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
• Ability to review information and details at close range (within a few feet).
• Ability to commute to the primary work location and occasionally to other work locations within driving distance.
  
  

What We Offer

• Competitive Pay & Benefits: Medical, dental, vision, employer-paid life and disability insurance.
• Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
• Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays.
• Growth Opportunities: Tuition assistance and professional development programs.
• A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do.
  
  

Who We Are

First Financial Bank is a dynamic financial institution with over $5.5 billion in assets and a proud history dating back to 1834. With 83 banking centers across five states , we are committed to empowering our clients, fostering personal growth, and building community.

Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day. Be part of a bank that values your contributions and invests in your future!

Ready to Join Us?

Apply now and take the next step in your banking career! We review all applications and will respond promptly.

First Financial Bank is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, military and/or veteran status, cross-bases issues, or any other Federal or State legally protected classes.