Alfa Operations Support Specialist

Aufgaben

About Us:

Who is Mercedes-Benz Financial Services?

Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle.

Why work at Mercedes-Benz Financial Services?

Working at Mercedes-Benz Financial Services is more than a job – it’s an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We’re a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.

Benefits

When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.

As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond – beginning day one:

• Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance
• Need a vacation? How about just some time for YOU! In addition to our vacation time, you’ll receive nine (9) additional corporate holidays and six (6) Personal days, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!
• Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program
• We want you to be healthy! Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities
• Is your family growing? Enjoy generous paid Family Leave Programs - Six Weeks for New Parents; Two Days for New Grandparents; as well as Adoption Expense Reimbursement Programs - up to $6k per child
• Want to go back to school? Tuition Assistance Scholar Program - receive up to $5,250/year in vouchers to complete business-related coursework
  
  

Job Overview:

The ALFA Operations Support Specialist is a member of the ALFA Operations Support team that is responsible for managing the portfolio system (ALFA) for Mercedes-Benz Financial Services. This position requires subject matter expertise and business support for ALFA configuration and functionality, as well as collaboration with business and IT stakeholders regarding the prioritization, development, testing and release of enhancements to ALFA.

This position interacts with teams and stakeholders across MBFS, from Finance & Controlling to Business Operations, IT, Marketing and OGC, among others. The purpose of these interactions is to ensure the ALFA system works effectively for the current and future purposes of the company, within the business and legal frameworks that it operates.

Responsibilities:

• Serve as primary business support and subject matter expert for ALFA. Answer questions from operations stakeholders as they relate to the MBFS instance of Alfa's system functionality, including configuration, business rules, database querying and regulatory requirements. (30%)
• Design and test configuration, business rules and data changes to ALFA that support operational requirements, defect fixes and platform upgrades. (20%)
• Participate as SME in the development of corporate initiatives as they relate to system data, functionality and end-user experience in the current and future environments. (20%)
• Participate in enhancement planning, development and testing in ALFA. Responsible for the development of documentation for system enhancements in ALFA. (10%)
• Responsible for compliance testing relating to system functionality that has an established system or manual control in place. (10%)
  
  

Qualifikationen

Qualifications:

Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position.

This position requires a minimum of 5 years of overall work experience. Preferred experience includes:

• Accounting - 1 year of experience
• Business (General) - 5 years of experience
• Customer Service - 2 years of experience
• Finance - 1 year of experience
  
  

Education:

High School Diploma/(GED) is required, Bachelor's Degree is preferred. Recommended majors include:

• Business Administration
• Computer/Information Science
• Finance
• Accounting
• Economics
• Information Technology
  
  

Additional Knowledge:

• 2+ years of experience with MBFS operational processes preferred
• 2+ years of experience with financial calculations preferred
  
  

Skills:

• Analytical Skills
• Ability to Collect data and establish facts and identify trends and variances
• Ability to integrate information from a variety of sources with varied levels of complexity
• PC Skills
• Microsoft office
• Problem Solving Skills
• Project Management Skills
• Team member
  

Additional Skills:

• Attention to detail
• Ability to connect business processes with system logic
• Customer focus
• Learning and growth
• Planning
• Organizing
• Teamwork & Collaboration
  
  

Posting Statement

If you were not re-directed successfully after clicking the “Apply for this job” button, please click the following link to search and apply for the role on the local career portal: https://daimler.taleo.net/careersection/ex/jobsearch.ftl

Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses and a full suite of benefits including 401(K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements.

EEO/Minorities/Females/Disabled/Vets

Benefits

Mit­arbeiter Events

Mit­arbeiter­rabatte möglich

Mit­arbeiter­handy möglich

Mobilitäts­angebote

Betrieb­liche Alters­ver­sorgung

Gesund­heits­maß­nahmen

Coaching

Kantine, Café

Park­platz

Barriere­frei­heit

KontaktMercedes-Benz Financial Services USA LLC

14372 Heritage Pkwy76177 Fort WorthDetails zum Standort

NAFTA SSC E-Mail: [email protected]

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