Compliance & Quality Systems Specialist
Helen Ross McNabb Center

Help Others, Make a Difference, Save a Life.
Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?
You have a lot of choices in where you work…make the decision to work where you are valued!
Join the McNabb Center Team as the Compliance & Quality Systems Specialist today!
The Compliance & Quality Systems Specialist
JOB PURPOSE/SUMMARY
Summary of role of team:
- The purpose of the Compliance & Quality Systems team is to support the organization in ensuring compliance with all regulatory requirements, accreditation, risk management, and quality improvement activities.
- The team interacts with senior leadership within the organization as well as external stakeholders.
Summary of position:
- The Compliance and Quality Systems Specialist will assist the Compliance and Quality Systems Services Coordinator in conducting departmental functions, such as and not limited to, researching evidence-based practices, quality initiatives, program outcome measures, collecting and reporting data from various data points, assisting in the improvement of the overall quality of services provided by the Center, and investigating Corporate Compliance and Privacy concerns.
- Each Specialist is assigned certain focus areas within the team so all listed responsibilities may not apply.
- This staff person will interact with all levels of the organization that employ patient data in decision-making and daily operations.
- To perform this job successfully, individuals must be able to maintain regular attendance and perform each essential duty satisfactorily.
TYPICAL WORKING CONDITIONS/ENVIRONMENT
- This position typically operates in the office.
- To complete some job tasks, traveling to other organization facility in required.
- These other facilities include supportive residential homes, residential treatment facilities, and outpatient centers.
JOB DUTIES/RESPONSIBILITIES
This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.
COMPENSATION:
- Starting salary for this position is approximately $46,198 -$51,370 /yr based on relevant experience and education.
Schedule:
- The required schedule for this position is Monday through Friday 8:00 am to 5:00 pm.
- Hours outside of normal business hours may be required periodically if job duties require it.
- Flexibility with the schedule will be considered for special circumstances.
- In-person daily attendance is essential for this position.
Travel:
- This position does require some travel between Center facilities.
- Most travel is a day trip and not overnight.
- The employee will not use a center owned vehicle for travel.
- Must have a valid driver's license and car insurance.
Equipment/Technical Competency:
- This position requires the use of a computer.
- Proficiency in Microsoft Office Suite required.
- The candidate should be able to learn and adapt to the use of various platforms used for tracking, data analytics, and auditing.
- This position also requires the use of the electronic medical record.
Equipment/Technology:
- This position requires the proficient use of a computer.
QUALIFICATIONS - Compliance & Quality Systems Specialist
Experience / Knowledge:
- Two years' experience in a healthcare setting; behavioral health preferred and/or experience in a compliance related field with preference given to candidates with experience in behavioral health.
- Knowledge of federal, state, and payer-specific regulations and policies preferred.
- Knowledge of healthcare quality and data analytics preferred.
- Knowledge of HIPAA and privacy of protected patient information preferred.
- Knowledge of corporate compliance program activities preferred.
Education / License:
- Graduation from an accredited university or college with an undergraduate degree in Public Health, Healthcare Administration, Social Work, Psychology, Counseling or related field.
- Bachelor's eligible; Master's preferred.
Physical/Emotional/Social - Skills/Abilities:
- Ability to hear normal voice and ring tones.
- Standing, sitting, walking, bending.
- Reach above shoulder height.
- Pulling/pushing.
- Lifting/carrying under 25 pounds.
- Stair climbing.
- Must be able to conduct analysis of data from a variety of sources.
- Ability to interpret policies and regulations.
- Ability to develop creative solutions to challenges.
- Strong oral and written communication skills.
- Must have understanding of healthcare ethics and a high degree of professionalism.
- Must be highly organized and detailed.
- Must be able to work well in a team-based setting as well as independently.
Location:
- Knox County, Tennessee
Apply today to work where we care about you as an employee and where your hard work makes a difference!
Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.
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