Clinical Director of Customer Success
Affinity Home Health Care Inc
Date: 2 weeks ago
City: Baltimore, MD
Contract type: Full time
This Clinical Director of Customer Success oversees clinical support for onsite clients nationwide, ensuring high-quality healthcare and patient engagement.
- Responsibilities include supporting strategic planning, clinical operations, case reviews, developing best practices, and participating in quality improvement initiatives.
- Qualifications require an MD or DO license, 5+ years of relevant experience, and skills in occupational medicine, primary care, and healthcare management.
- Must possess strong decision-making, customer service, confidentiality, and communication skills.
- Physical and mental demands include frequent sitting, communication, travel up to 50%, and handling sensitive information.
- Benefits offered include retirement plans, health coverage, paid time off, tuition reimbursement, and employee discounts.
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