Content Moderator (remote COMO)

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com

Job Description

JOB TITLE: Content Moderator

LOCATION: Remote

HOURS: Monday-Friday 8am-5pm in your time zone

JOB TYPE: Full-time

We are continuing to grow! Come grow with us!!!

Wipro is a leading, publicly traded, global solutions and services company with over 210,000 dedicated employees serving clients across multiple continents and over sixty countries.

We offer a strong compensation package that includes competitive pay, the ability to expand your skills, and day one benefits. Wipro also offers many opportunities for career advancement within our engaging and exciting culture.

Job Summary: Wipro is seeking a Content Moderator who combines excellent content review skills (videos, image, text, live-streaming and audio) and content labeling skills with the ability to function effectively both as part of a team or on an individual basis to bring their talent to our team. You will help create a safe and respectful environment across all platforms.

Primary Responsibilities:

• Review content (videos, image, text, live-streaming, and audio) in accordance with client's processes and policies.
• Ensure policy/legal compliance and safety of content uploaded to the platform.
• Respond to customer inquiries regarding actions, such as abuse reports and enforcement appeals.
• Partner with client's internal teams to ensure user and brand safety and proper handling of sensitive content.
• Provide feedback to improve moderation tools and processes.

Qualifications:

• Undergraduate education required (must currently be attending college or university after completing high school, pursuing an associate or bachelor's degree.)
• Minimum 3 years of experience in a similar role with considerable exposure to news and editorial workstreams using content moderation tools and platforms.
• Strong understanding of community guidelines and online safety standards.
• Ability to stay objective and avoid personal bias during reviews.

Preferences:

• Effective communication skills with an initiative-taking and positive approach to tasks.
• Experience with fast-moving online communities or support teams.

Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.