Field Service Technician

Field Service Technician
Location: Bray Sales – Southern California (Ontario, CA)
Territory: Statewide (California)

About Bray International

Bray International is a global leader in flow control solutions, known for our innovation, quality, and commitment to customer satisfaction. With over 30 years of engineered excellence, we uphold strong values—integrity, teamwork, and dedication—to foster a dynamic, growth-oriented workplace.

Position Overview

We’re seeking a Field Service & Automation Technician to join our Southern California team. This hybrid role is ideal for a mechanically inclined, self-driven professional who thrives on variety. You’ll split your time between on-site field service, warehouse coordination, and technical sales support—playing a crucial role in delivering and maintaining Bray’s high-performance valve and automation systems.

Key Responsibilities

Field Service (On-Site Support)

• Install, automate, calibrate, and repair Bray actuators and valves at customer facilities.
• Troubleshoot and resolve technical issues while maintaining strong customer relationships.
• Prepare detailed service reports following field evaluations or repairs.

Warehouse Operations

• Coordinate daily warehouse tasks including valve assembly, order processing, cycle testing, and documentation.
• Receive materials and manage inventory through routine physical and cycle counts.
• Ensure compliance with safety policies and operational procedures.

Sales & Technical Support

• Provide product expertise and field feedback to support sales initiatives.
• Represent Bray with professionalism to promote product adoption and customer confidence.

Minimum Requirements

• Mechanical Knowledge: Hands-on experience with pneumatic tools, hand tools, and basic electrical wiring.
• Communication Skills: Proficiency in reading, writing, and understanding English instructions and technical documents.
• Equipment Proficiency: Capable of using a forklift, pallet jacks, hand trucks, and basic computer systems.
• Organizational Skills: Self-motivated, highly organized, and capable of managing priorities independently.
• Customer Service: Friendly, solutions-oriented approach to assisting internal and external clients.
• Travel: Willingness to travel up to 10% of the time within California.

Preferred Qualifications

• Education: Associate degree or technical training (Electrical focus a plus).
• Certifications: Lean Six Sigma, electrical or mechanical certifications (preferred).
• Experience: 2–3 years in field service, mechanical assembly, or warehouse inventory management.
• Licenses: Valid driver’s license and auto insurance required.

Why Work for Us?

At Bray International, we are the leading provider of industrial valves, actuators, and related control products, renowned for our innovative flow control solutions worldwide. Joining our team means becoming part of a company that values excellence, integrity, and collaboration.

What We Offer:

• Competitive Pay Plans
• Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
• • Medical, dental, vision, and life insurance
  • Paid holidays and vacation
  • 401(k) plan with matching contributions

Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.

• Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
• An Exceptional Company Culture: Bray is a Family-owned and operated business with over 30 Years of Engineered Excellence

Join Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!

Experience

• 2 - 3 years: Field Service
• 2 - 3 years: Warehouse Inventory control
• 2 - 3 years: Mechanical Assembly

Education

• Technical/other training or better
• High School or better

• Associates or better

Licenses & Certifications

• Auto Insurance
• Drivers License

Behaviors

• Thought Provoking: Capable of making others think deeply on a subject
• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

• Peer Recognition: Inspired to perform well by the praise of coworkers
• Goal Completion: Inspired to perform well by the completion of tasks
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.