Regional Property Manager

Job Details

Description

Regional Property Manager

Classification: Full-time, Exempt

Compensation: Starting at $100,000 Per year

Bonuses: Ability to earn an additional 20% of salary through performance bonuses.

Benefits

• Health, vision, and dental insurance
• Flex PTO and 10 paid holidays
• 3 Paid service days
• Paid parental leave
• 401(k) Plan with up to 6% matching
• Professional development program
• Employee assistance program
• Discounted phone plan
• Short-term disability insurance
  
  

Team: Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance
  
  

Position Summary: Regional Property Managers oversee property operations at a regional level and are responsible for maintaining relationships with our clients and investors. As part of our corporate leadership, Regional Property Managers are expected to exemplify Redstone’s core values. They provide strategic guidance to on-site teams, ensuring operational consistency and performance across multiple assets. In addition, they play a key role in budgeting, financial analysis, and identifying opportunities to improve asset value and resident satisfaction.

Key Duties & Responsibilities

Financial

• Utilize a working knowledge of financial reporting (Balance Sheets, P&Ls, Budgets, etc.) to review property reporting with clients and Community Managers.
• Submit timely, accurate monthly reporting to clients.
• Prepare professional annual business plans.
• Assist Community Managers in preparing and maintaining annual budgets.
• Oversee appropriate actions regarding community delinquencies and evictions.
  
  

Leasing

• Responsible for community staff’s ability to reach weekly & annual leasing goals.
• Continually monitor leasing velocity vs. goals, conversion ratios, traffic logs, and local market survey data.
• Regularly audit community leases to ensure accurate leasing data.
• Ensure Community Manager utilizes all available leasing tools.
• Authorize appropriate leasing campaigns and commission structures.
  
  

Administrative

• Ensure offices are appropriately maintained for the organization, safety, and data security purposes.
• Assist in implementing policy and procedural changes to site staff.
• Travel to communities at least once per quarter for site audits and staff meetings.
  
  

Personnel Management

• Meet weekly with Community Managers to review KPIs and staff/community needs.
• Perform quarterly reviews with Community Managers.
• Hire and terminate Community Managers as needed.
• Mediate customer service issues escalated by residents or parents.
• Complete annual survey to observe residents’ views of staff customer service.
  
  

Client Management

• Meet regularly with clients to review KPIs and financials.
• Appropriately respond to client questions, requests, & concerns.
• Foster a long-term, working relationship with each client.
  
  

Operations

• Demonstrate the ability to operate assets in the clients’ best interests.
• Ensure proper seasonal and life-cycle upkeep of communities.
• Facilitate CapEx projects.
  
  

Experience & Qualifications

• 6+ years of relevant student housing or multifamily housing experience is required to be successful in this role.
• 4+ years of property manager experience.
• Ability to manage projects and multitask several processes at once under stressful conditions.
• Experience with Entrata Software or familiarity with PM software.
• This position requires quarterly site visits. Air travel is also necessary to attend meetings, or company events. Employees must be able and willing to travel by plane when required to fulfill the responsibilities of the role.
• Detail-oriented work ethic, experience managing a budget, P&L ownership.
• Ability to use and quickly learn technology – Google Apps, Microsoft Office, cloud-based management, and dashboarding software.
• Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed.
• “Client-ready” professional demeanor and presentation. Previous client interface experience is required.