Inside Service Manager – HVAC

🚀 Lead HVAC Service Excellence - Join N.Y. Home Maint. Co. Inc. as an Inside Service Manager!

Job Title: Inside Service Manager - HVAC

Company Name: N.Y. Home Maint. Co. Inc.

Pay Range: Competitive salary based on experience

Industry: Plumbing, HVAC, Mechanical (Residential, Commercial, Industrial, Government or Federal)

Location: Pleasantville, NY

Job Type: Full-Time

Job Overview

N.Y. Home Maint. Co. Inc. is seeking an experienced and driven Inside Service Manager - HVAC to lead and support our team of talented HVAC Service Technicians. Based in our Pleasantville office, this leadership role is essential in maintaining our high standards of service, operational efficiency, and customer satisfaction. The ideal candidate will have a proven background in HVAC service management, strong leadership skills, and a passion for mentoring and developing team members. Knowledge of plumbing is a plus!

Who We Are

N.Y. Home Maint. Co. Inc. is a trusted leader in the mechanical contracting industry, providing premium HVAC, plumbing, and mechanical services across Westchester, Rockland, and Putnam counties. We proudly serve residential, commercial, industrial, and government clients. Known for our commitment to craftsmanship, innovation, and exceptional service, we also foster a supportive work environment focused on continuous learning, personal growth, and long-term career opportunities.

Responsibilities Include But Are Not Limited To

• Lead and manage daily operations of the HVAC service department
• Provide technical guidance and support to HVAC service technicians in the field
• Prioritize and dispatch service calls to ensure timely and efficient responses
• Review work orders for accuracy and completion
• Act as point of contact for technicians and escalate complex service issues as needed
• Manage timely ordering and delivery of materials
• Conduct performance evaluations and mentor technicians through training and development
• Track job progress, quality control, and customer satisfaction metrics
• Ensure compliance with local, state, and federal regulations and safety standards
• Collaborate with executive leadership on service strategy, staffing, and continuous improvement
  
  

Qualifications

• Minimum 6 years of experience in HVAC service management (field and office-based)
• Strong technical knowledge of HVAC systems, troubleshooting, and diagnostics
• Leadership or supervisory experience highly preferred
• Excellent communication and professional interpersonal skills
• Familiarity with HVAC dispatching software or service management platforms
• Universal EPA Certification required
• OSHA Certification or willingness to obtain
• Highly organized, proactive, and detail-oriented
• Valid driver's license with a clean driving record
• Knowledge of plumbing is a plus
  
  

Benefits

• Compensation & Financial Perks:
• Competitive salary based on experience
• 401(k) Retirement Plan
• Weekly pay with overtime potential
• Prevailing wage projects
• Referral bonus program
• Health & Wellness:
• Health insurance compensation
• Paid time off (Vacation, Holidays, Sick Days)
• Career Development:
• Paid manufacturer and leadership training
• OSHA, Fall Protection, and other certifications
• Additional Perks:
• Tech package (smartphone or tablet provided)
• Company vehicle or allowance
• Uniforms and safety gear provided
  

Work Schedule

• Full-time, Monday-Friday schedule
• Office-based in Pleasantville, NY with field site visits
• Service oversight across Westchester, Rockland, and Putnam counties
  
  

Why Join N.Y. Home Maint. Co. Inc.?

If you're an HVAC professional passionate about leadership, service excellence, and career growth, we encourage you to apply! Become part of a respected company that values both its people and clients and is committed to delivering quality results with integrity and pride.

📢 Apply today and lead the team that's building the future of HVAC service in New York!

We foster a family-like environment where every employee is valued. As an equal opportunity employer, we prioritize diversity in our workforce, recognizing that innovation thrives on varied perspectives. We embrace individuals from diverse backgrounds, including ethnicity, religion, education, and more, without regard to race, age, gender, or sexual identity.