Store Crew Lead

Job Type

Full-time

Description

Sapporo brewed the first beer of Japan in 1876. It’s now the number one selling Asian beer brand in the U.S. thanks to its best-selling Sapporo Premium. Sapporo acquired Stone Brewing in 2022 to brew all of Sapporo’s beer for the U.S. market. Stone Brewing, established in 1996, pioneered the West Coast Style IPA helping to fuel the modern craft beer revolution. Now one company, Sapporo-Stone Brewing is among the 15 largest breweries in the U.S. and operates production facilities in Escondido, CA and Richmond, VA plus seven Stone Brewing taproom and bistro locations. We’ve enjoyed a rich history following our passion and are in search of people who take great pride in building our legacy for the future. history following our passion and are in search of people who are equally passionate about pursuing their craft to join the team.

Compensation, Benefits & Perks

• Pay Range: $17.50/hr. (plus tips)
• Comprehensive Health Insurance, 401K, and Bonuses for Eligible Team Members
• Company beer perks program and discounts
• Paid Time Off – including Vacation accrual, Sick Leave, and 12 paid Holidays
• Benefit programs supporting Financial Wellness, Health & Wellness and Career Development
  
  
  

Summary

The Store Crew Lead is responsible for engaging customers and executing all beer and merchandise sales to create an exceptional fan experience. They support the Store Manager by delegating tasks to Store Crew Members, leading successful shifts, and staying updated on industry standards and Stone’s beer offerings. If you have a strong work ethic, a desire to learn, and are dedicated to your craft, we want you.

Responsibilities

• Deliver amazing fan service through every interaction with fans, vendors, team members, and industry partners.
• Plan and execute brewery tours, including public speaking engagements.
• Open and close the store, maintain the register, securing doors, setting alarms, and shutting down equipment.
• Execute opening and closing duties according to company training guidelines.
• Lead the team in duties, projects, and sales through delegation and coaching in collaboration with management.
• Act as an extension of management during shifts, addressing inquiries or concerns from team members, fans, and vendors.
• Stock merchandise and beer inventory to meet visual standards.
• Maintain the quality of store displays, merchandise, and cleanliness.
• Operate POS system accurately for beer, merchandise, and tour sales.
• Manage deposits and reservations for beer purchases.
• Prioritize safety by wearing appropriate PPE and following protocols in the store, behind the bar, and in the brewery.
  
  
  

Requirements

• High School Diploma or GED.
• 2-5 years of related experience and/or training, preferably in a beverage or retail environment. Must have cash handling experience, preferably with a POS system.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook. POS system experience is strongly preferred.
• Must possess effective public speaking skills.
• Must possess a current RBS (Responsible Beverage Service) certificate. Certified Beer Server or higher preferred.
  
  
  

Sapporo-Stone Brewing is an equal employment opportunity employer and does not discriminate against applicants or employees because of race, color, religion, national origin, sex, age, citizenship status, various ability status, genetic information, sexual orientation, or gender identity or expression of an otherwise qualified individual, or membership in any other class protected by applicable law. Sapporo-Stone Brewing hires and promotes individuals based on their qualifications for the job to be filled.

Sapporo-Stone Brewing seeks to build a culturally diverse staff where differences are valued and respected. Women, minorities, individuals with various abilities, veterans, LGBTQ+ and intersectional individuals are encouraged to apply.

Salary Description

$17.50/hr. (plus tips)