Schedule Monitor

Job Description: Are you ready to build a career, not just clock into a job? Do you thrive on finding proactive solutions and innovative strategies? Are you searching for an employer whose philosophy doesn't just align with your core values, but champions them? If your answer is a resounding yes, then ignite your career with the Modern Pest Services team! We're actively seeking a Schedule Monitor to join our elite team of Scheduling Professionals in our office in South Windsor, CT As an integral member of this professional and client-focused group, you'll be empowered to:

• Proactively audit Modern’s appointment schedule, identifying errors and maximizing efficiencies
• Expertly communicate solutions to scheduling challenges with team members, fostering seamless collaboration
• Master our systems, maintaining precise notes for future reference and optimal data integrity
• Partner directly with branch management, crafting and implementing innovative solutions to conquer scheduling hurdles
• Efficiently execute daily tasks, including optimizing routes, managing open orders, and skillfully scheduling exterior services and annual appointments
• Embrace additional projects and assignments, expanding your expertise and impact

Just as with all our professional roles, Modern Pest Services expects all team members to champion our Mission, Vision, and Guiding Principles. Your consistent attendance and adherence to our attendance policy are vital to supporting the critical needs of our South Windsor office EXPERIENCE, EDUCATION, AND SKILLS REQUIRED:

• A high school diploma or equivalent. No pest management experience? We'll train you with the knowledge you need
• The aptitude to quickly acquire practical and technical knowledge of our duties, functions, services, products, terminology, procedures, and company policies
• Exceptional telephone and organizational skills that set you apart
• The ability to collaborate and contribute within a vibrant, team-based environment
• Strong, clear, and concise oral and written communication skills
• Ability to schedule our Service Professionals daily
• A dependable and honest nature, coupled with sound judgment and decision-making process, a positive attitude, and an outstanding work ethic. You'll master the art of positive language in a professional setting
• Robust computer proficiency, including top-notch word processing and typing skills
• Foundational customer service experience and a solid computer skills set
• Previous scheduling experience is a definite advantage!
• Attention to detail required in this role

At Modern Pest Services, our Core Values and Guiding Principles mean we always empower equal talent with equal opportunity