Instructional Designer (Remote)

Mini Mall Storage Properties has experienced rapid growth since beginning operations in 2020, and our momentum shows no signs of slowing as we continue acquiring storage facilities across North America. We are dedicated to making storage simple, accessible, and convenient for all of life’s transitions and treasures, while staying focused on leading the industry and challenging traditional norms.

Our mission is to deliver the Mini Mall Experience in everything that we do, with a strong focus on our Service, Brand, and Employee Experiences. Our team’s dedication is what enables us to deliver an exceptional service experience to our customers – both internal and external, uphold a high level of brand consistency, and foster a workplace culture of innovation, inclusion, and collaboration.

Guided by our values of integrity, grit, customer focus, community, and safety and security, our goal is to work together to create a company where everyone is motivated to contribute to our shared mission. We are looking for someone to help us continue to redefine the self-storage industry, build lasting relationships with the communities we serve, and set new standards for our business.

Join us in shaping the future of self-storage as we expand across North America, and create long-lasting, meaningful careers.

As an Instructional Designer at Mini Mall, you will create engaging learning activities and develop course content to facilitate effective knowledge acquisition and increased sales results. You will collaborate with subject matter experts, apply instructional design theories and methods, and utilize multimedia tools to enhance the learning process.

WHAT WILL YOU DO?

• Create immersive online and virtual educational experiences for frontline retail employees with a focus on micro-learning and video content.
• Develop a cohesive and relevant curriculum by partnering with organization leaders.
• Collaborate with subject matter experts for lesson development to identify gaps as well as learner’s needs and objectives for learning content.
• Use core instructional design principles and theories to maximize learning.
• Research and implement new technologies into instruction to provide interactive activities and educational resources.
• Maintain and organize project course files and documents.
• Revisit and assess learning objectives, existing instructional content, and align the content with roles and competencies.
• Assess, track, and report on ongoing learner progress.
  
  
  

WHAT WILL YOU NEED?

• A degree in Instructional Design, Education, or a related field would be an asset.
• Clear and effective curriculum-planning skills.
• Familiarity with Articulate 360 suite, Camtasia and/or Adobe Premiere Pro.
• Ability to navigate learning management systems.
• Critical thinking, along with concrete verbal and written communication skills.
• In-depth understanding of instructional design models and learning theories.
• Ability to navigate learning management systems, assess learning outcomes and identify areas for improvement.
• Proficiency in course development software and understanding of SCORM files.
  
  
  

WHAT DO WE OFFER?

• We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibly and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers. We act deliberately, and always with integrity and compassion.
• With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There's no limit to the impact you can make.
• We provide a competitive compensation package comprised of a group benefits plan, RRSP/401K matching program, employee referral program, employer supported volunteerism program, and a discretionary bonus program.
• We are committed to a safety-first work environment.
  
  
  

What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be — and bring — their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email [email protected].

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