Call Center Registration Specialist (Part-Time, M-F 8:00A-12PM)
Washington Regional
Date: 1 week ago
City: Fayetteville, AR
Contract type: Part time
Job Details
Job Location: Washington Regional Med. Ctr. - Fayetteville, AR
Position Type: Part Time
Education Level: High School Diploma or GED
Salary Range: Undisclosed
Job Shift: Day
Job Category: Admissions & Billing Services
Description
Organization Overview, Mission, Vision, and Values
Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.
Position Summary
The role of the Call Center Registration Specialist reports to the Manager of Pre-Admissions. This
position is responsible for pre-registering patients with pre-scheduled services.
Essential Position Responsibilities
Job Location: Washington Regional Med. Ctr. - Fayetteville, AR
Position Type: Part Time
Education Level: High School Diploma or GED
Salary Range: Undisclosed
Job Shift: Day
Job Category: Admissions & Billing Services
Description
Organization Overview, Mission, Vision, and Values
Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.
Position Summary
The role of the Call Center Registration Specialist reports to the Manager of Pre-Admissions. This
position is responsible for pre-registering patients with pre-scheduled services.
Essential Position Responsibilities
- Maintain effective working relationships with internal and external clients
- Assist patients with pre-registering for appointments by obtaining insurance information, collecting payments, and patient demographic information
- Enter collected information into appropriate software system
- Verify insurance eligibility and benefits
- Review information entered into electronic medical record and billing software to ensure accuracy
- Other duties, as assigned
- Education: High school diploma or GED
- Licensure and Certifications: N/A
- Experience: Previous experience with medical billing, coding, or preferred.
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