Project Manager

Job Description

An ABM Services Project Manager is responsible for the growth, operational and financial success of his/her branch. The Project Manager must lead a diverse team, engage in regular client interaction, develop internal and external relationships, deliver financial goals, manage and forecast an accurate budget, manage vendors, interface with senior leadership and work to continuously develop operational team members.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management

Essential Functions:

• Maintain constant communication with clients to ensure consistent and satisfactory service.
• Entertain clients and prospective clients.
• Respond to customer inquiries and resolve complaints.
• Ensure quality services are provided in accordance with account requirements.
• Visit client accounts and establish customer inspection and visitation schedules.
• Maintain effective and robust quality assurance programs.
• Identify and correct problems pertaining to productivity and efficiency.
• Create a team-oriented environment where employees can learn and succeed.
• Create positive employee morale within your branch.
• Demonstrate solid leadership skills.
• Ensure branch employees understand their responsibilities and are properly trained.
• Regularly review employee performance and address performance issues.
• Provide support and leadership in special projects/initiatives, as directed by regional, division or corporate-level management.
• Ensure that all audits, including financial, HR, Safety and Risk Management audits, achieve satisfactory results. Investigate and correct issues identified in audits.
• Understand applicable union contracts and develop effective working relationship with local labor unions.
• Responsible for the operational and financial success of an ABM branch and Districts as assigned.
• Is accountable for meeting financial objectives by controlling expenses, expanding billable services to current customers, and attracting new customers.
  
  
  

Qualifications:

• Must be 18 years or older
• High School Diploma or GED required
• Understanding of the service industry trends, practices, and process.
• 3 years prior management or supervisor experience in the janitorial or facilities field.
  
  
  

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers . ABM does not accept unsolicited resumes.

For more information, visit www.ABM.com