Onboarding Coordinator

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Job Description

Support end-to-end contractor onboarding and troubleshooting processes across platforms like VNDLY, Airtable, Sailpoint, and other technologies while improving workflows and ensuring data consistency. Will also facilitate cross-functional coordination through meetings, documentation and support for Infosec, Tech Services, and the XDev team.

 Executing all onboarding (inputting all data from vendors into XDev AT and VNDLY)

 Managing all troubleshooting

 When necessary - cataloging troubleshooting issues and working closely with tech services department to find patterns and to improve structural, repeated tech issues

 Running recurring IT onboarding sync meeting

 Running weekly onboarding meeting

 Communicate important IT vendor updates via vendor slack channels.

 Onboarding Process Improvement (IT, VNDLY, Airtable, Sailpoint)

 Supporting Quality Reviews

 Support XDev team members with triage tasks

 Documentation projects

o Templatizing Documents

 Data parity and organization across multiple platforms

 Support Infosec, CWO, and Tech Services Relationship

 Internal & external partner communications

 Managing relationships and special projects between Ex Dev and internal partners - CWO and Tech Services specifically

 Running recurring IT onboarding sync meeting

 Running weekly onboarding meeting

 Communicate important vendor updates via vendor slack channels.

 Support XDev team members with triage tasks.

 Data entry and data validation of XDev contracts, vendors, and contractors

 Supporting implementation of Airtable process through automation

 Supporting the budgeting process alongside the XDev Team

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills And Requirements

Proven experience supporting end-to-end contractor onboarding processes across platforms such as VNDLY, Airtable, Sailpoint, and other enterprise technologies.

Strong troubleshooting skills with the ability to identify, document, and escalate recurring technical issues in collaboration with Tech Services.

Demonstrated ability to manage and improve onboarding workflows, ensuring data consistency and process efficiency across multiple systems.

Experience facilitating cross-functional coordination through recurring meetings, documentation, and stakeholder engagement with teams such as Infosec, Tech Services, and External Development (XDev).

Proficiency in managing and maintaining data integrity across platforms, including data entry, validation, and parity checks.

Skilled in running recurring syncs and onboarding meetings and communicating updates via Slack or other collaboration tools.

Ability to support documentation initiatives, including templatizing documents and maintaining onboarding knowledge bases.

Familiarity with quality review processes and triage support for onboarding and vendor-related tasks.

Experience supporting budgeting processes and automation initiatives, particularly within Airtable or similar platforms.

Excellent communication and relationship management skills, with the ability to work effectively with internal and external partners

Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. VNDLY, Airtable, Sailpoint null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].