Marketing Manager

Find Your Future in Paradise!

Catalina Island Company welcomes all guests and visitors to our very special island. Beyond being warm and courteous, our exceptional team members are knowledgeable and helpful - anticipating and personalizing their service on an individualized basis.

We seek individuals like YOU to create the finest personal service and extraordinary experiences for our guests.

WHY CATALINA ISLAND?
We are a welcoming community that believes in fostering a positive atmosphere where every team member plays a role in crafting unforgettable moments for our guests. Join a team that's as vibrant and inspiring as the island itself!

The Role:

Catalina Island Company is seeking a marketing manager to support marketing programs, events, and a new initiatives. The ideal candidate will have a passion for travel and a can-do attitude, be detail-oriented, and be able to handle many diverse projects at once. This is a wonderful opportunity to join a small team where you can make an impact.

Responsibilities:

Marketing:

• Oversee the creation and management of the marketing calendar, including promotions and print content distribution.
• Develop and proof content for marketing programs, including website content, advertisements, internal communications and public relations efforts.
• Manage relationships and projects with freelance designers to create relevant sales and promotional materials such as rack cards, posters, flyers, brochures, etc.
• Manage public relations visits by providing journalists with information needed to complete stories (e.g. fulfilling photo requests) and meet them on island for site visits. Organize and coordinate media visits to the island ensuring company-wide communication, notification and scheduling, keeping historical record of visits
• Lead collateral distribution to Catalina Island venues including ICO restaurants and hotels, activity booths, Love Catalina, etc. to educate visitors and residents on our outlets, promotions and events.
• Regularly refresh posters at company venues on Catalina Island to drive awareness of current offerings.
• Oversee digital content and photo library organization, ensuring accessibility and optimal use of assets.
• Establish and maintain relationships with print contractors and other vendors.
• Negotiate pricing and ensure timely delivery of materials to the island.
• Fulfill all on-site event operational signage needs.

Brand Reputation:

• Maintain and enhance the company's brand reputation by responding to guest reviews and monitoring business scores on platforms like Reputation.com and share insights with management/operations teams.
• Champion the Reputation.com platform, monitor our business scores and suggest areas for score improvement on Reputation.com platform.
• Proactively manage business listings on third party sites via Reputation.com platform.

Social Media:

• Collaborate with Digital Marketing Manager on organic social media campaigns to produce engaging social media content.
• Collaborate with the team to maintain social media calendar, including relevant offers for holidays and promotions.
• Review and proof paid social media content.

The candidate should be able to take on any other responsibilities that may arise in a versatile, fast-moving environment

Minimum Qualifications:

• A team player with a positive, can-do attitude
• Desire to innovate and strategize new marketing opportunities
• Excellent communication, grammar and people skills
• Ability to confidently balance daily and weekly deadlines
• Sense of urgency in responding promptly to all internal or media requests
• Impeccable time management skills
• Must possess a valid Driver’s License
• Ability to travel to the island frequently for day or overnight trips

Education and/or Experience:

• Preferred experience in tourism, travel or hospitality
• At least two years’ experience in marketing, communications, advertising or related field
• Experience with design using Canva or Adobe Creative Suite.
• Bachelor's degree in marketing, business, or related discipline
• This position is remote with frequent travel to Catalina Island.

Pay Transparency:

The pay range for this position is $80,000 annually. This role is also eligible for an annual bonus.

The total compensation package is determined by work location and additional factors, including job-related skills, experience and education or training.

Location Requirements:

This role can be based in company offices in Costa Mesa, CA or Avalon, CA. This role offers flexibility to work remotely as needed. This role will require travel to Catalina Island for in-person meetings, site visits and strategic engagements approximately 50% of the time.

Physical Required Qualifications:

Our workplace is clean, lighted and ventilated with proper safety compliance. Noise levels are considered medium and daily physical activities are considered moderate. Employees must have the stamina to work long hours if assigned. Hours and days of work may vary by position. Most work tasks are performed indoors and outdoors. Indoor temperature is moderate and controlled by HVAC systems. Must be able to bend, stoop, squat and stretch to fulfill tasks. Must be physically able to lift items, up to 15 lbs. Also, you must be physically able to walk without assistance on various surfaces for an extended period of time. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

Language Skills:

English fluency required. Ability to read, analyze and interpret general business periodicals, technical procedures, or governmental regulations. Ability to effectively respond to questions from managers, clients, customers, and the general public.

Benefits:

We offer a highly competitive salary with health, dental life, 401K match, vacation, and sick benefits for all regular full-time positions. Team members receive discounts in the company's F&B outlets, hotel rooms, and activity tours.

SCHEDULE

This position requires a flexible schedule with shifts that consist of a rotating schedule of weekday and weekends shifts, including day, night, and holiday work hours.

LIFE ON CATALINA ISLAND
. Employee Housing (dormitory-style) provided at a low cost for selected role
. A fast paced, exciting work environment with upward mobility and growth opportunities
. Meet and engage with people from all over the country and world!

BENEFITS/PERKS
. Retail, Lodging, and Travel Discounts
. A summer of adventure!

BEING YOU AT CATALINA ISLAND COMPANY:
We are inclusive of, celebrate our differences, and welcome a broad range of perspectives and ideas without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

We welcome applications with disabilities and provide reasonable accommodations as needed to our candidates. Please discuss with our Talent Acquisition team during our selection process.