Sales Trainer

Department: Sales

Location: Columbia, Missouri

Description

As a Sales Trainer, you’ll lead the onboarding of new sales reps and help them build strong product knowledge and sales skills. You’ll create and deliver training programs to boost efficiency, customer satisfaction, and team performance. You'll also own and maintain our Sales Playbooks, keeping them fresh and effective as we grow into new markets and launch new products. This role works closely with vendors and internal teams to support continuous learning and a culture of excellence.


Requirements for success as part of our elite Client Services team:

• Onboard and train new sales reps on systems, products, and sales playbooks for our fast-paced e-commerce team
• Use KPIs to spot skill gaps and deliver targeted training to keep performance sharp
• Support sales team growth with clear training goals focused on speed, accuracy, and customer satisfaction
• Build and lead training programs on digital tools, CRM systems, and sales automation, while owning and evolving Sales Playbooks
• Teach advanced sales techniques like objection handling and negotiation
• Work with Ops, Marketing, IT, and Customer Service to align training with company-wide tools and goals
• Coordinate with vendors for product training and create helpful sales resources
• Stay ahead of industry trends and keep training content up to date
  
  

Ideal candidate qualities include:

• Minimum 5+ years in sales, learning & development, or new-hire onboarding experience; preferably with a focus on e-commerce or transactional sales.
• Proven experience in implementing and managing sales training programs, sales playbooks, and/or learning management systems (platforms).
• Experience presenting to groups of varying sizes, with a demonstrated ability to lead virtual and in-person training sessions.
• Experience with the utilization or maintenance of sales-based platforms (CRM, LMS, ERP, etc.).
  
  

Why it's great to build your career with us!

We are a tight-knit group, and we understand the needs of our teammates. This personal connection allows us to strategically design competitive benefits packages that enhance the employee experience and support overall well-being. Some of our benefits:

• Health, Vision & Dental Insurance with company contributions
  • Company HSA Contributions
  • Add On Insurance Options: Accident, Short Term Disability, etc.
• Free Employee Assistance Program: 24/7 access
• Generous paid time off (PTO) that increases with tenure, plus company-paid holidays
• Volunteer Paid Time Off: Give back to our community & get paid!
• 401k Matching Options with no Vesting Requirements

Applications are being taken exclusively online for this role, we look forward to learning about the ways that your talents will support the growth and vision of our organization!

This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


The GMES family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.

#ZR