Strategic Partner Manager

In-person in Orem, UT

$90,000 base, OTE of $150,000

The Strategic Partner Manager at Nexio is responsible for maximizing the potential of our customer acquisition partners, ensuring they are equipped and motivated to generate high-quality leads and drive revenue growth. This role involves building and nurturing relationships with partners, developing strategies to enhance their performance, and delivering the support and resources needed to achieve mutual success. As a Partner Manager, you will play a key role in driving Nexio’s growth by optimizing partner-generated sales opportunities and ensuring high standards of partner and merchant quality.

Responsibilities

• Partner Performance Optimization: Work closely with partners to identify opportunities to increase their productivity and revenue generation, including collaborative planning on sales and marketing initiatives.
• Training & Enablement: Provide comprehensive onboarding and ongoing training for partners, ensuring they have a thorough understanding of Nexio’s offerings and best practices for lead generation.
• Lead Generation & Quality Management: Drive lead generation efforts through partners, with a focus on delivering high-quality, low-risk merchants that align with Nexio’s standards.
• Quarterly Business Reviews: Conduct regular business reviews with partners to assess performance, set goals, and identify new growth opportunities.
• Support & Issue Resolution: Act as the main point of contact for partner questions and support needs, promptly resolving issues to ensure smooth operations and maintain partner satisfaction.
• Marketing & Sales Collaboration: Work with Nexio’s Marketing and Sales teams to deliver co-marketing support, sales collateral, and other resources to enhance partner-driven lead generation and sales performance.
• Relationship Management: Build and maintain strong, long-term relationships with each partner, developing a deep understanding of their business models, goals, and challenges.
• Performance Tracking & Reporting: Monitor and report on key performance metrics for each partner, including lead generation, revenue contributions, and merchant quality.
  
  

Desired Outcomes

• Ensure each partner consistently generates high-quality leads that contribute to Nexio’s growth and meet or exceed targets.
• Achieve high partner satisfaction and retention by delivering exceptional support, prompt issue resolution, and proactive engagement.
• Drive growth in partner-driven revenue, increasing each partner’s contribution to Nexio’s overall objectives.
• Conduct effective quarterly business reviews, resulting in actionable growth plans and measurable improvements in partner performance.
• Maintain high merchant quality standards, with a focus on low-risk acquisitions and sustainable growth through partner channels.
  
  

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field, or equivalent experience.
• 3+ years of experience in partner management, account management, or a similar role, ideally within the technology or payments industry.
• Proven track record in managing and optimizing partner relationships to drive lead generation and revenue growth.
• Excellent interpersonal, communication, and relationship-building skills.
• Strong organizational skills, with the ability to manage multiple partner relationships and initiatives simultaneously.
• Familiarity with CRM tools and performance tracking systems.
  
  

Key Competencies

• Relationship-Building & Communication
• Strategic Planning & Execution
• Lead Generation & Quality Management
• Problem-Solving & Adaptability
• Results Orientation
• Customer Success Mindset
  
  

What is Nexio?

Nexio provides payment service solutions for a variety of clients, from ecommerce merchants to software platforms. Our goal is to empower businesses with the tools they need to optimize payment revenue and adapt to dynamic market needs. We aim to be a partner, advisor, and innovator, dedicated to adding value to every client's business.

Benefits

• Generous PTO
• Medical, Dental, Vision, Life, STD, and LTD insurances; 5% 401k match, HSA match
• Free therapy for employees and their dependents
• Office snacks and on-site perks!