Human Resources Manager
North Carolina Courage
Date: 18 hours ago
City: Raleigh, NC
Contract type: Full time

The North Carolina Football Club is the proud home of two professional soccer teams — North Carolina Courage (NWSL) and North Carolina FC (USL Championship). We are committed to excellence on and off the field and strive to foster a culture grounded in integrity, community, accountability, respect, and excellence. We are currently seeking a passionate and experienced Human Resources Manager to join our team. This position will lead the HR function, providing strategic and operational support across all areas of the employee lifecycle — from recruitment and onboarding to performance management, employee engagement, compliance, and DEI initiatives. This is a hands-on role suited for a proactive HR leader with strong generalist experience and a passion for sports, people, and purpose.
Key Responsibilities
Leadership & Oversight
Key Responsibilities
Leadership & Oversight
- Collaborate closely with the SVP of People & Culture to ensure that Human Resources effectively supports both front office and technical team operations.
- Advise and partner with the SVP of People & Culture to develop and implement a strategic roadmap for HR technologies and initiatives that enhance the overall employee experience.
- Lead and support the HR Coordinator, providing day-to-day guidance and long-term development.
- Serve as a trusted advisor to club leadership and staff across departments and teams.
- Design and execute strategic recruitment plans to attract high-performing talent aligned with the club’s values and mission.
- Partner with technical staff and outside counsel to coordinate player and staff visa filings.
- Track recruiting KPIs to measure and optimize the effectiveness of talent acquisition efforts.
- Oversee onboarding processes that create a welcoming and impactful new hire experience.
- In collaboration with the SVP, People & Culture, create employee engagement initiatives, including satisfaction surveys and feedback loops.
- Identify growth and career development opportunities for staff across the organization.
- Lead efforts to foster a culture of inclusion and collaboration between front office and technical staff.
- Design and implement performance review processes (including 360-degree feedback).
- Coach managers on effective performance conversations and leadership practices.
- Facilitate learning, development, and recognition programs that align with the club’s Common Purpose.
- Support compensation benchmarking, promotional pathways, and rewards/bonus programs.
- Partner with HRIS vendors to ensure seamless benefits and payroll administration.
- Manage third-party vendors including ADP and other HR solution providers.
- Ensure adherence to federal and state employment laws and internal HR policies.
- Make recommendations to the SVP, People & Culture on policies and strategies that better align with the industry trends and the league requirements.
- Oversight of the employee handbook and internal HR documentation.
- Maintain consistency and equity in compensation, promotions, and employee development.
- Lead the development and implementation of DE&I initiatives tailored to the club’s mission and workforce.
- Minimum of 5 years of progressive HR experience, including leadership of core HR functions.
- Proven experience in: Talent acquisition and workforce planning, Employee relations and conflict resolution, Organizational development and performance management
- Experience in a sports, entertainment, or media environment is preferred.
- Proven ability to navigate and contribute to dynamic, growth-oriented environments within small to mid-sized companies. Strong knowledge of U.S. employment law and HR compliance requirements.
- Exceptional communication and interpersonal skills with a collaborative leadership style.
- Ability to work flexible hours, including evenings and weekends for games and team events
- Valid driver’s license with ability to travel between local facilities (office, stadium, training center).
- SHRM-CP, PHR, or related HR certification is preferred.
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