Business Analyst (Hybrid)

Job Type

Full-time

Description

Position Summary

With our commitment to innovation, it’s our business analysts who seek out, design, and help implement strategic initiatives for improved efficiency and productivity. The Business Analyst’s primary objective is to help design technology solutions in a cost-effective way by determining the requirements of a project or program and communicating the information clearly to management.

Essential Responsibilities

• Translate business requirements into technical requirements to guide the development of new features, systems, and enhancements and upgrades
• Collaborate with stakeholders and end users to help identify business, financial, and operations objectives
• Work closely with developers and quality control team members to ensure final deliverables are in line with business requirements
• Improves systems already in place by studying current practices, identifying problems, designing modifications and writing improved procedures.
• Designs protocols by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
• Take complex problems, break them down into smaller parts, and problem solve to come up with a whole, integrated, and strategic solution
• Manage and map out integrations between multiple applications/teams
• Defines project requirements by identifying project milestones, phases, and elements
• Provide direction and oversight of project completion
• Calculate Forecasted and Actual project costs/ROI
• Monitors project progress by tracking activity; resolving problems; publishing reports and recommending actions.
• Orchestrate Retrospectives for continuous improvement
• Provides references for users by writing and maintaining user documentation; providing help desk support and training users.
  
  

Knowledge, Skills And Abilities

• Motivated self-starter with a passion for asking why and figuring out how to best solve a problem
• Proven analytical abilities
• Creative problem solver
• Ability to think logically and analytically
• Detail Oriented
• Highly proficient technical writing capabilities
• Experience creating business cases, business process diagrams, wireframes, and other project documentation.
• Excellent communications skills, both written and verbal
• Strong change management skills focusing on scope control
• Data analysis and reporting
  
  

Experience And Training

Minimum Experience:

• Bachelor’s degree in Computer Science, Business, or related field, required.
• Minimum of 1-year relevant experience.
• Mortgage or banking industry experience, preferred.
• Proficient with Adobe and MS Office including Word, Excel, PowerPoint and Visio.
  
  

Preferred Experience:

• 5 years’ relevant experience in business analysis and requirements gathering for technology projects.
• 2+ years of experience with Agile software development life cycle.
• Experience with Jira or related tasking/ticketing systems.
• Mortgage or banking industry experience.
  
  

Requirements

Physical Demands and Work Environment

Physical Demands:

• Mostly sedentary, however, while performing the duties of this job, the employee is occasionally required to walk; reach with hands and arms; stoop; talk and hear.
• Extensive reading and computer use is expected more than 50% of the time. Receiving and expressing detailed information verbally, in person and by telephone is essential. Must be able to verbally communicate effectively with others.
• Occasionally lift and/or move up to 15 pounds.
• Regular attendance is necessary and essential to this position.
  
  

Work Environment:

• Professional atmosphere in a corporate setting.
• Routinely uses office equipment such as computers, phones, photocopiers, filing cabinet and fax machine.
• Care must be observed while driving – absolutely no texting while driving.
  
  

Why is Ruoff Mortgage the right career choice?

• At Ruoff Mortgage, we truly believe that where you work and loving your job matters, so you will receive all the vital resources necessary for your career to take off! Our team is focused on helping our clients achieve their home borrowing goals while providing our employees with a rewarding, professional experience, and a friendly team-oriented work environment.
  
  

We offer a comprehensive Ruoff Total Rewards benefits package designed to support the well-being and success of our employees.

• Health & Wellness: Enjoy comprehensive health insurance plans, including medical, dental, and vision coverage, to keep you and your family healthy.
• Retirement Savings: Take advantage of a 401(k) plan with company match to help you plan for your future.
• Paid Time Off: Benefit from paid vacation, holidays, and sick leave to ensure you maintain a healthy work-life balance.
• Professional Development: We support your growth with training, education, and opportunities for career advancement.
• Employee Assistance Program (EAP): Access confidential counseling and support services for personal or professional challenges.
  
  

We’re committed to providing our employees with the tools and resources they need to thrive both personally and professionally.

Ruoff Mortgage reserves the right to modify, interpret, or apply this job description in any manner the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At Will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities. While we thank all candidates for your interest in our company, only those selected for interviews will be contacted. Ruoff Mortgage is an equal opportunity employer.