Field Services Technician I

City of Garland


Date: 12 hours ago
City: Garland, TX
Contract type: Full time
Summary

Responsible for providing entry level reading and evaluation of customers’ water and electricity use for the City of Garland.

Pay Range: (Depending on qualifications and experience)

Work Schedule: TBD

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Utilize various methods to accurately/efficiently record electric and water meters readings daily.
  • Operate vehicles to travel to and from assigned meter reading routes.
  • Maintain accurate records of readings and other data collected.
  • Operate computers for drive by meter data collection.
  • Communicate all repairs, leaks, service problems and/or general information to office dispatchers, as needed.
  • Assist with the installation/repair of radio meters.
  • Assist with field service orders.
  • May train new hires on meter reading and equipment usage.
  • Other duties as assigned.

Minimum Qualifications

  • High School diploma or GED
  • No experience necessary

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

Education/ Experience

  • 1 year experience in public utilities
  • Experience with Itron MV-RS Software, Mobile Units and Handhelds

Knowledge, Skills & Abilities

  • Basic knowledge of electric/water meter(s) reading
  • Basic knowledge of city street and address systems
  • Basic knowledge of public contact techniques and principles
  • Ability to provide excellent customer service
  • Ability to work a flexible schedule and assignments
  • Ability to work independently and meet deadlines
  • Ability to work in a team environment

Licenses and Certifications

  • Valid Class C Texas driver's license

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