Site Support Processor (Admin) - Fontana PDC

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About Us

Mercedes-Benz is USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.

Job Overview

Mercedes-Benz is seeking a dedicated Administrative and Site Support Processor to join our parts distribution center team. The SSP will support all roles and duties within the warehouse and the Key & Lock Operation where applicable. This role’s responsibilities will focus on providing administrative support to management and the Fontana, CA parts distribution center (PDC). Additional responsibilities include budget controlling, supporting the team with IT requests (ordering devices, user IDs extension and any other related support tasks), and supporting warehouse operations processes as needed. This position requires knowledge of MB warehouse management systems (Dview) and MB ordering system (SAP). Candidate will need to be intelligent and punctual with a positive and self-motivated attitude that will excel in a fast-paced work setting.

Key Responsibilities:

Support the PDC Manager and Supervisors where applicable.

• Administrative Support: Provide clerical support, including preparing correspondence, reports and documents, filing expense reports, and managing office supplies.
• Create Purchase Orders, checking and starting of invoices payment process, budget controlling.
• Office Management: Oversee daily office operations, ensuring a well-organized and efficient work environment.
• Communication: Act as a liaison between staff and external clients, as well as with all the administrative support people within MBUSA, handling inquiries via phone, email, and in-person interactions.
• Data Management: Maintain company databases, ensuring data accuracy and confidentiality. This includes data entry, record-keeping, and preparing reports.
• Scheduling: Coordinate meetings, appointments, and travel arrangements for staff and management.
  
  

Site Support Processing

• Communicate urgent dealer/customer order requests to leadership to ensure timely resolution and customer satisfaction. Support dealer inquiries.
• Utilize SAP, Paragon, DView, Workbench, and Star Order Plus (SOP) for reporting and case management.
• Collaborate with the Site Support Processor (SSP) team
• Contribute to monthly KPI reviews and ensure data integrity across systems.
  
  

Organizational Skills:

• Ability to prioritize tasks and manage time effectively to meet deadlines.
• Communication Skills: Strong verbal and written communication skills to interact with various stakeholders.
• Technical Proficiency: Familiarity with office software such as Microsoft Office Suite (Word, Excel, PowerPoint) and Concur
• Attention to Detail: Accuracy in data entry and record maintenance is essential.
  
  

Qualifikationen

Qualifications & Requirements:

High School Diploma (GED) or equivalent work experience High School Diploma (GED)

Must have 3+ years (total) of experience in the following:

• Administration --> Knowledge of administrative procedures, process/project development, and system procedures.
• Business - General
• --> Knowledge of fundamental business practices and concepts that impact the success and profitability of the organization.
• --> Knowledge of the principles and methodology for a process-orientated, integrated approach to procuring, producing, and delivering products and services to customers.
• Processing --> Knowledge of processes, quality control, costs, and other techniques to achieve maximum efficiency.
• Quality Assurance --> Knowledge of accounting standards, statistical analysis, precision measurement, and process capability. Knowledge of dangerous goods regulations.
  
  

Additional Information

Computer Skills: (I.E. Microsoft office) Knowledge of IT infrastructure

EEO Statement

Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.

Benefits

Mit­arbeiter­handy möglich

Mit­arbeiter Events

Gesund­heits­maß­nahmen

Betrieb­liche Alters­ver­sorgung

Mobilitäts­angebote

Flexible Arbeits­zeit möglich

Mit­arbeiter­rabatte möglich

Coaching

Mit­arbeiter­beteili­gung möglich

Park­platz

KontaktMercedes-Benz USA, LLC

14613 Bar Harbor Road92336 FontanaDetails zum Standort

Molly Zhang E-Mail: [email protected]

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