Head of Operations, Alpha - $75,000/year USD

LOCATION NOTE: This in-person role is located on our Miami, FL campus.

Do you hate waiting for someone else to fix problems you could solve in seconds? At Alpha, you'll be the trusted expert who makes the campus run smoothly, handling operational challenges with speed, creativity, and ownership.

From troubleshooting tech devices to coordinating flawless events and ensuring campus safety, your work will be mission-critical. And it won't go unnoticed—you'll build relationships with students, parents, and staff who value your expertise and dedication. At Alpha, your day isn't just busy—it's meaningful, dynamic, and deeply rewarding.

Why Alpha?

• Learning from the Best: Collaborate with experienced professionals across our network, gaining insights and expertise that propel your career forward.
• Growth Opportunities: Under the mentorship of the Campus Director and Lead Campus Coordinator, progressively take on additional duties, from parent communication to operational oversight, shaping your expertise and influence.
• Playbook for Success: Follow a well-established playbook, mastering the creation, revision, and execution of Standard Operating Procedures (SOPs) in a rapidly expanding network of schools.
• Training and Mentorship: As you advance, contribute to the growth of others by providing training and mentorship to new hires at various campuses.
• National Impact: Seize the exciting opportunity to transfer to newly opened campuses as Alpha School expands across the United States, applying your skills in diverse settings and contributing to our nationwide impact.
  
  

If you're ready to escape an environment of micromanagement, bureaucracy, or lackluster impact and step into a role where your decisions matter, join us.

What You Will Be Doing

• Owning daily campus operations—everything from fire safety to staff onboarding and ensuring a seamless learning environment.
• Tackling tech challenges head-on: troubleshooting issues, managing device migrations, and serving as the go-to resource for tech needs.
• Creating polished, professional spaces for events and ensuring they run without a hitch.
• Building trust with students, parents, and staff by delivering clear communication and outstanding service.
• Ensuring campus safety through effective protocols, drills, and security measures.
  
  

What You Won’t Be Doing

• Teaching or developing curriculum—your focus is on operational excellence, not academics.
• Chasing rigid processes or waiting for someone else to take action—this role is about proactive ownership.
• Working in isolation—success here is rooted in collaboration and community engagement.
• Getting stuck in monotonous or repetitive tasks—this role offers variety and meaningful challenges.
  
  

Head Of Operations Key Responsibilities

Ensure seamless campus operations while building trust and delivering exceptional service to students, staff, and parents.

Basic Requirements

• Proven ability to resolve issues and manage operational logistics with confidence
• Familiarity with IT systems or technical support or a willingness to learn
• Experience in customer-facing roles
• Exceptional interpersonal and communication skills
• Ability to communicate clearly and effectively in spoken Spanish and English
• A strong sense of ownership and an eagerness to take initiative
• Legal right to work in the U.S. without visa sponsorship
• Willingness to work on-site in Miami, FL
  
  

About Alpha

Want to join a learning rebellion that’s transforming the traditional classroom?

Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.

They don’t play by the old rules.

Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.

Alpha School is rewriting the rules of education.

Sounds too good to be true? It’s not.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5155-US-Brownsvi-HeadofOperatio