Instructional Designer, Operations

WHO WE ARE

At Ghirardelli, we’re on a mission to become a one-billion-dollar brand and beyond. We want to be every consumer’s first choice of premium chocolate, and we believe we can do that through our products and the way we do business, which are all inspired by our brand commitment to Making Life A Bite Better. We are a company committed to both personal and professional growth and believe that each employee contributes directly to Ghirardelli's growth and success.

The Instructional Designer will develop and implement high quality and timely trainings for factory employees at different levels of the organization often using technology to meet specific learning objectives. They will work with various cross-functional teams to shape how learners acquire knowledge and skills, ensuring that educational content is engaging, relevant and effective to support operations goals

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Scope of Responsibiliti

• esDevelop training courses and materials with instructional design principles that engages employees, addresses their individual needs, learning styles, and maximizes knowledge retentio
• n.Create and organize a digital library of bite-sized e-Learning courses ranging from soft to technical skills to boost confidence and performance RO
• I.Design and develop training manuals, troubleshooting guides, videos, and other course materials, by applying best practices in adult learning theor
• y.Proficient in Learning Management System (LMS) course management and authoring tools, such as training project plans, design documents, and job breakdown
• s.Ability to work independently and execute training projects in changing environments and work processe
• s.Apply ID industry knowledge, new learning tools, and trends to internal practice
• s.Conceptualize and develop content to communicate business strategy to factory workforc
• e.Design and develop extensive training material library (videos, PowerPoint, simulators, OPL, etc.) for all operations departments to have available on the training database and training room
• s.Manages current training database such as Poka, Alchemy and SharePoin
• t.Support maintenance department in capturing videos for breakdown analysis and troubleshootin
• g.Assist with campaigns from industrial performance, serving as the content creator for LPW team
• s.Create digital and analog visual signage and communication for hallways, factory, and cafeteri
• a.Collaborate with SMEs and other department staff to analyze the learning needs of the target audience and the organization's goals to determine what knowledge and skills need to be develope
• d.Identify and analyze key skills and procedures from experienced employees through both observation and conversatio
• n.Recommend user experience improvements to applications or layouts in current classes and training
• s.Evaluate the effectiveness of learning materials and programs, gathering feedback and making revisions to improve learning outcome
• s.Occasionally support with plant employee interviewin
• g.Provide back up to the Scheduler role as require
• d.Perform other duties as require

d.
Specific Knowledge & Ski

• llsBachelor's degree in education, technical field or a closely related fie
• ld.5 years' experience in developing instructional materials and developing blended and e-learning solutions in a manufacturing environme
• nt.Experience with LMS (Alchemy preferred), or learning management software, video production, and graphic desi
• gn.Familiarity with design progra
• ms.Familiar to analyze skill management syste
• ms.Proficient in Microsoft Office (Word, PowerPoint, Excel, Team
• s).Excellent communication, relationship buildings and graphic design skil
• ls.Strong project management skil
• ls.Soft skills: adaptability, problem solving, time management, persuasion, conflict resolution, organization and decision maki

ng.
Other Job Requirem

• entsRequired to regularly sit at a workstat
• ion.Occasionally required to stand or w
• alk.Occasionally required to lift and/or move up to 25 pou
• nds.This position must be able to concentrate for extended periods of time paying close attention to det
• ail.Potential for very warm or very cold working environment/depending on area of assignm
• ent.Interfacing with various manufacturing equipment and office computer equipm
• ent.Flexibility around work hours to interact with key employees on all shifts (24-hour facili

ty).
Salary Range: $82,157 to $10