Director of Strategic Initiatives

Aeroflow Health – Director of Strategic Initiatives

Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000’s list of fastest-growing companies in the U.S. As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We’re working hard to ensure that Aeroflow remains a premier employer in Western North Carolina by making constant improvements to our office spaces, thus bettering the everyday lives of the employees that work so hard to service our patients.

The Opportunity

We are seeking a Director of Strategic Initiatives to join our team, focused on leading and optimizing projects across our facilities footprint. This individual will play a critical role in driving operational excellence, managing strategic initiatives tied to our warehouse and facilities infrastructure, and ensuring alignment between day-to-day execution and long-term organizational goals.

Serving as a strategic partner to the President and Operations Leadership, this role blends the vision and influence of a Chief of Staff with the disciplined execution of a Project Management Office (PMO) leader. The ideal candidate will stand up scalable planning systems, lead high-impact capital and operational projects, and ensure all facilities-related initiatives are delivered on time, within scope, and with executive visibility.

Your Primary Responsibilities

We are currently seeking a Director of Strategic Initiatives. The Director of Strategic Initiatives is typically responsible for

• Design and lead Aeroflow’s first enterprise-wide strategic planning cycle with a specific focus on facilities and operations, including initiative intake, prioritization, quarterly business reviews, and real-time executive dashboards.
• Facilitate cross-functional planning sessions to establish and align strategic objectives across warehouse, logistics, and facilities teams, ensuring buy-in and accountability at every level.
• Develop and maintain robust tools and frameworks to evaluate facility-related initiatives, including cost-benefit analyses, ROI models, business cases, and strategic opportunity scorecards.
• Identify long-term facility needs based on growth forecasts and help establish scalable, flexible infrastructure plans.
• Lead planning and execution for major and minor facilities-related initiatives, including site strategy, space optimization, and long-term infrastructure planning for Corporate HQ, regional remote offices, and distribution sites.
• Establish and operate an effective Project Management Office (PMO) structure tailored to facilities and operational initiatives, ensuring high-impact projects are executed on time and within budget.
• Direct the planning and delivery of cross-business-unit projects such as warehouse expansions, infrastructure upgrades, safety and compliance improvements, and sustainability initiatives.
• Create and maintain a centralized portfolio of high-priority facilities and operations projects, with clear metrics, timelines, owners, and reporting tools.
• Facilitate knowledge transfer and best practices across business units to avoid duplicative efforts and accelerate adoption of effective facility and logistics solutions.
• Serve as a trusted liaison between the President, executive leadership, and operational teams—ensuring clarity, alignment, and progress across all facilities-related initiatives.
• Develop and deliver concise, high-impact updates for leadership and board meetings on the status, risks, and outcomes of strategic initiatives.
• Proactively identify execution gaps or misalignments in facilities and operations projects, and lead the effort to bring together the right stakeholders to resolve them.
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
• Compliance is a condition of employment and is considered an element of job performance
• Maintain HIPAA/patient confidentiality
• Regular and reliable attendance as assigned by your schedule
• Other job duties assigned
  
  

Skills for Success:

• Ability to design and lead strategic planning processes; experience aligning multi-year infrastructure roadmaps to business goals.
• Proven ability to manage complex, cross-functional projects from concept to completion — ideally with $1M+ capital budgets or multi-site coordination.
• Exceptional ability to influence and align stakeholders at all levels, including executives, department leaders, and external vendors.
• Skilled in developing and leveraging business cases, scorecards, and performance metrics to drive prioritization and ROI.
• Comfortable shifting between high-level strategy and hands-on execution, especially in warehouse and facilities environments.
• Demonstrated experience identifying operational inefficiencies and implementing scalable, repeatable solutions across teams.
• Clear, concise written and verbal communication skills, with experience presenting updates to executive leadership and/or boards.
• Experienced in leading organizational or physical infrastructure changes with minimal disruption to business operations.
• Ability to anticipate risks, remove barriers to execution, and implement creative solutions under tight deadlines.
  
  

Required Qualifications:

• Bachelor’s degree in Business, Operations Management, Engineering, or related field
• 8+ years of professional experience in strategic planning, operations, project management, or facilities leadership, with at least 3 years in a senior OR director-level role.
• Direct experience managing large-scale facility projects such as relocations, expansions, or distributed site strategy — including budget, timelines, and vendor oversight.
• Track record of implementing or leading a PMO or structured project execution model across multiple departments or business units.
• Experience managing a portfolio of $1M+ in capital or strategic initiatives, with demonstrated ROI and business impact.
• Familiarity with warehouse or logistics environments, including OSHA compliance, space planning, and operational workflow optimization.
• Proficiency with project management tools (e.g., Smartsheet, Asana, JIRA, Microsoft Project) and executive reporting tools (e.g., Power BI, Tableau).
• Demonstrated ability to lead cross-functional teams without direct authority and drive results through influence and collaboration.
  
  

You might also have:

• Lean, Six Sigma, or PMP certification strongly preferred.
• Change management certification or experience (e.g., PROSCI, ACMP, etc)
• Familiarity with sustainability and ESG best practices – understanding of how to incorporate environmental responsibility, energy efficiency, and socially conscious planning into facilities and infrastructure strategy.
  
  

What we look for:

We’re looking for a visionary leader to join us as our Director of Strategic Initiatives. This is not your typical director role. You’ll be at the heart of driving transformative projects that shape the future of how and where we work. From influencing infrastructure decisions to leading high-impact initiatives that support our fast-paced growth, this role offers the opportunity to turn big ideas into tangible outcomes. You’ll work directly with executive leadership, own critical cross-functional projects, and help build the operational backbone that enables our teams to thrive. If you're passionate about strategy, energized by complex challenges, and excited to leave your mark on a mission-driven, entrepreneurial company — this is your chance to make it happen.

What Aeroflow Offers

Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!

Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:

• Family Forward Certified
• Great Place to Work Certified
• Inc. 5000 Best Place to Work award winner
• HME Excellence Award
• Sky High Growth Award
  
  

If you’ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.