Help Desk Tech-Level 1

Lightstone


Date: 9 hours ago
City: Southfield, MI
Salary: $27 - $31.25 per hour
Contract type: Full time
Company Overview

Lightstone, founded by David Lichtenstein, is one of the most diversified privately held real estate companies in the United States. Headquartered in New York City, Lightstone is active in 26 states across the country, developing, managing and investing in all sectors of the real estate market, including residential, hospitality, commercial, and retail. With 209 existing properties, Lightstone’s over $9 billion portfolio currently includes over 12 million square feet of industrial, life sciences, and commercial properties, over 30,000 residential units, and over 5,100 hotel keys. Lightstone’s development portfolio includes over $3.5 billion currently under development in the residential and hospitality sectors spread across New York City, Los Angeles, and Miami.

IT Help Desk Tech - Level 1

Position Overview

IT Technician will diagnose repair and maintain hardware and software components. Will install and configure computer hardware and provide IT support for the organization. Will routinely interact with various departments and levels and listen to their technical needs and implement IT solutions to resolve.

Essential Functions

  • Help Desk Support
  • Add/Manage/Remove User accesses including Active Directory, Email, etc
  • Workstation Setups
  • Repair or replace damaged hardware
  • Install and upgrade software and Hardware
  • Willing to travel to other office/sites a must
  • Perform tests on new hardware and software
  • Troubleshoot and repair hardware and software issues and outages
  • Ensure security through access controls
  • Additional responsibilities as assigned


Qualifications

  • Proficient with following: Windows OS, MAC OS, Mobile OS’s, Basic networking, Printers, Active Directory etc.
  • Experience troubleshooting systems
  • Familiar with a range of software and hardware
  • Minimum 2 years’ experience
  • Manages time and priorities effectively
  • Problem solver and strong attention to detail
  • Works collaboratively with managers and colleagues
  • Solves problems effectively and independently, where appropriate
  • Communicates and reports to necessary persons in a timely manner
  • Willing to travel to other office/sites a must

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