Credit Analyst

Staples is business to business. You’re what binds us together.

Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders; working with them to accelerate the company’s profitability and growth.

What you’ll be doing:

• Review new account orders to determine creditworthiness, fraud risk, and authenticity of new and existing customers to minimize slow payments or bad debt write-offs
• Analyze key factors about the business to determine the level of investigation required (e.g., company data, credit score, SIC code, founded date, demographics, economic conditions, existing payment trends)
• Pull and analyze credit data from various sources to validate businesses
• Accounts requiring more in-depth investigation, contact customer for information
• Document key credit information for future reference & update credit/fraud databases
• Communicate with customers to provide an explanation of findings and, when possible, offer alternative payment methods and options to process pending orders
• Work with customers to offer ways to increase or improve status for future open account consideration
• Ability to use system tools and external systems to pull credit data, analyze customers’ accounts and credit information by utilizing account data and other software
  
  

What you bring to the table:

• Capability to use phone system technology to efficiently investigate customers in a timely manner
• Good analytical skills
• Ability to assess a problem and promptly resolve or escalate accordingly
• Basic to Intermediate skills in Excel
• Excellent written and verbal communication skills
• Time management and organizational skills
• Ability to coordinate with other internal departments
• Large ERP Experience (Oracle, SAP etc.)
  
  

Qualifications:

What’s Needed- Basic Qualifications

• 1+ years’ experience in B2B Credit Analysis
  
  

What’s Needed- Preferred Qualifications

• Working knowledge of credit reporting agencies and business credit scoring models (e.g., D&B, Experian Business, Equifax)
• Inclusive culture with associate-led Business Resource Groups
  
  

We Offer:

• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits