Radiology Scheduler Coordinator

We are so glad you are interested in joining Sutter Health!

Organization

EMC - Eden Medical Center

Position Overview

The position will regulate and maintain patient appointment schedules for Interventional Radiology, Cat Scan and Special Procedures.

Job Description

JOB ACCOUNTABILITIES

Schedules patients for Interventional Radiology, Cat Scan and Special Procedure exams.

• Is knowledgeable about scan types, preparations, length of exams, schedule guidelines, i.e. which are monitored by a physician.
• Reads clinical information from the orders, schedules appropriately, requests assistance from IR Technologists, Nurses or Physicians regarding appropriate scheduling.
• Correlates scheduling of same day examinations with Radiologists and Nurses as to the time slot/preparation.
• Coordinates with the Anesthesia Department at ext (2021) on exams that require an Anesthesiologist.
• Schedules patients with requests from Physicians.
• Schedules patients with faxed requests.
• Contacts patients by telephone upon request to schedule appointments using MISYS or SACTO software’s.
• Explains special procedures and preps to outpatients. Instructs patients on diets, medications and post procedure instructions.
• Arranges copies for patients needing films when being referred for outside treatment.
• Informs patients about lab information and follows up on lab results before examination date.
• Maintains the upkeep of the scheduling book and future booked exams. Maintains the follow up appointment patient log sheet.
• Acts as liaison between Medical Offices, Nurses, Radiologists and Physicians when booking any patients requiring admittance.
• Obtains from each patient appointment the following: Name, Medical Record Number, Date of Birth, and Daytime phone number, requesting Physician or Medical Facility. Obtains Medication Information, Height, Weight and previous Medical History.
• Screens patients thoroughly using the history/screening form. Alerts Radiologist of severe contrast allergies or other issues in medical history which may impact procedures prior to exam date to enable us to arrange pre-medication or labs.
• Acts as liaison when follow up labs is required.
  
  

Confirms appointments and preparations the day before with patient and Nurses.

• Reschedules waiting patients as necessary in emergencies.
• Creates color coded folders, labels folder with medical record labels, files folders in Doctor Kaplan’s office. Supplies Nurse with appropriate patient information.
• Informs IR staff and Physicians of patient arrivals, cancellations and concerns.
• Expedites jacket and chart troubleshooting for add-on patients.
  
  

Phones/Faxes/Supplies

• Answers phones courteously, handles appointment requests and scheduling questions from Physicians, Nurses, Clinical Staff and patients.
• Answers general questions from patients and staff.
• Checks fax machine daily for orders and patient information pertaining to schedule exam.
• Faxes appropriate paperwork as needed.
• Informs the ordering clerk when supplies are running low, folders, labels etc.
  
  

Inventories and orders all office supplies regularly as assigned or needed

Participates in continuous quality improvement activities.

EDUCATION

Equivalent experience will be accepted in lieu of the required degree or diploma.

HS Diploma

Preferred Experience As Typically Acquired In

Minimal (1) year verifiable work experience with specific experience in Radiology Scheduling working collaboratively with several departments.

Prefer Medical Terminology.

Job Shift

Days

Schedule

Per Diem/Casual

Shift Hours

8

Days Of The Week

Variable

Weekend Requirements

Occasionally

Benefits

No

Unions

Yes

Position Status

Non-Exempt

Weekly Hours

0

Employee Status

Per Diem/Casual

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $30.86 to $39.06 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.