Patient Navigator I/HH

Community Healthcare Network


Date: 11 hours ago
City: Jamaica, NY
Contract type: Full time
Community Healthcare Network is seeking for a Full-Time Patient Navigator I/HH who will be an integral part of the Care Management team.

Job Function

Responsibilities include, but are not limited to:

  • Conduct new patient’s assessment screenings consistent with the Scope of Services
  • Conduct outreach activities specially to the loss to care patients
  • Conduct community outreach visits to patients
  • Provide expedited visit to patients for urgent situations such as hospitalization
  • Inform patients of our ancillary services and give them health education materials
  • Keep patients informed of progress of scheduled appointments
  • Monitor of patients adherence to their medical appointments
  • Monitor of Patient Satisfaction Surveys/Complaint
  • Assist the patient in selecting a Primary Care Provider (PCP).
  • Offer assistance in arranging an initial visit with their PCP.
  • Complete the new patient brief assessment health screening.
  • Inform patient on their right to “free access” in receiving family planning services
  • Provide patient with general information on HIV prevention and primary care
  • Schedules appointments with and for the Care Management team.
  • Participates in care conferencing regarding the provision and coordination of services.
  • Maintains the care records including filing progress notes, tracking due dates of periodic documentation such as: assessments, reassessments, care plans, medical updates, release of information forms and care conferences.

What We Look For

  • High School Diploma or GED required. Two years office and/or other related experience preferred.

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