Office Administrator

Description

Pannos is seeking a proactive and polished Office Administrator to keep our office running smoothly. This role is a blend of administrative coordination, client-facing hospitality, and behind-the-scenes support—perfect for someone who’s organized, detail-oriented, and enjoys wearing multiple hats. From greeting guests and assisting with daily operations, billing, event logistics, and document review, you’ll play a key role in keeping both our team and clients happy. If you're someone who thrives in a fast-paced, collaborative environment, we’d love to meet you.

Requirements

Front Desk & First Impressions

• Greet and assist all visitors with professionalism and warmth.
• Manage incoming calls and direct them appropriately.
• Maintain clean, well-stocked common areas (conference rooms, kitchen, reception).
• Support a positive, collaborative office environment.
• Oversee office supplies, mail, deliveries, and general upkeep.
• Assist with onboarding materials and internal communication support.
• Track daily time entries in internal systems.
• Review client-facing documents for formatting, grammar, and consistency.
• Order and coordinate food for in-office meetings and events.
  
  

Financial & Administrative Support

• Assist with accounts payable/receivable, reconciliations, and media order tracking.
• Manage project and billing entries in our project management system (Function Point).
• Support internal reporting, invoicing, and general operations.
  
  

Marketing Support

• Assist with trade show logistics, client-facing materials, and marketing prep.
• Pitch in on marketing tasks and special projects as needed.
  
  

Required Skills

• 2–4 years of experience in an administrative role, ideally in a client-focused or agency environment.
• Strong organizational skills with excellent time management and attention to detail.
• Proficiency in Microsoft Office Suite.
• Strong verbal and written communication skills with a professional, friendly demeanor.
• Experience reviewing, formatting, and proofreading documents for accuracy and consistency.
• Ability to handle confidential information with professionalism and discretion.
• Comfortable juggling multiple responsibilities in a fast-paced, collaborative environment.
• Customer service mindset with a polished, welcoming presence.
• Experience supporting financial tasks like accounts payable/receivable and media reconciliations.
  
  

Preferred Skills

• Associate’s or bachelor’s degree in Business Administration, Communications, or a related field.
• Familiarity with time-tracking and project management tools (such as Function Point).
• Exposure to marketing coordination, event logistics, or tradeshow support.
• Prior experience in an agency or marketing environment.
  
  

Working Conditions & Physical Requirements

• Must be able to work on-site, five days per week.
• Frequent use of computers, phones, and standard office equipment.
• Ability to sit, stand, bend, reach, and walk short distances regularly.
• Must be able to lift and carry items up to 25 pounds (e.g., packages, beverages, supplies).
• Must maintain a professional appearance and demeanor at all times.
  
  

Why work with us

Be part of a tight-knit team of nice, super-smart people who help community banks grow! We work hard to exceed our clients’ expectations, but we know how to have a little fun along the way.

• Health Packages
• Retirement Savings
• PTO
• Holidays
• Birthday Luncheons
• Monthly Office Social Events
• Casual Dress Code
• Fitness Reimbursement
• Professional Development
• Company Sponsored Events
• Work in a Fun and Challenging Environment!
  
  

About Pannos: Pannos is a strategic marketing agency with deep expertise in the banking industry. Partnering with clients of all shapes and sizes across the US, Pannos has consistently delivered innovative marketing solutions and measurable results for more than 30 years. We’re a healthy mix of strategic and creative professionals who happen to be experts in two things: marketing and banking. Some of us have long resumes in financial services. Some of us play with code. Others, with words. Together, it adds up to a fun and challenging place to work.

Pannos Marketing is an equal opportunity employer.

We participate in E-Verify for all employees - This Employer will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Employers may not use e-Verify to pre-screen job applicants and may not limit or influence the choice of documents presented for use on the Form I-9.