Training Center Manager (Workforce Development)

Job Details

Description

Training Center Manager

GoodwillSR - Albany, GA

Goodwill Industries of the Southern Rivers (GoodwillSR) is seeking a dedicated Training Center Manager to lead the operations of our career services and vocational training programs in Albany, GA. This position plays a vital role in driving successful outcomes for clients through workforce development initiatives, education and training services, and strategic community partnerships.

Key Responsibilities

• Oversee daily operations of the training center, including staff supervision, facility management, program coordination, and service delivery.
• Manage and monitor the center’s budget to maintain a negative net before depreciation. Prepare and submit expense reports and budget variances as required.
• Collaborate with Mission leadership and cross-functional departments (billing, accounting, compliance, communications, and people services) to implement strategic goals and support the long-term mission of GoodwillSR.
• Coordinate and deliver career development services including resume building, interview preparation, job search strategies, and vocational workshops. Organize recruiting events and build employer/partner relationships.
• Ensure all client records are accurate, complete, and in compliance with GoodwillSR standards, CARF accreditation requirements, and funder expectations.
• Serve as a liaison with external agencies such as the Vocational Rehabilitation Agency, Veterans Affairs, Department of Labor, and other community partners. Participate in community coalitions to advocate for those we serve and strengthen local networks.
• Promote a culture of safety by conducting regular inspections, facilitating drills, and addressing potential risks.
• Identify and develop new training programs and services to reach underserved populations and expand impact.
• Support client success by managing caseloads as needed and providing direct training or case management services.
  
  

Supervisory Responsibilities

Manage all Workforce Development (WFD) team members at the Albany center. Responsibilities include hiring, training, performance management, and ensuring a high-performing and mission-driven team.

Qualifications

Education:

A Master’s degree is preferred in vocational rehabilitation, counseling, education, special education, social work, psychology, or a related field. Applicants with a Bachelor’s degree will be considered if the degree is in a social services-related field (e.g., social work, psychology, education, or similar).

Certifications

Professional certifications such as CRC (Certified Rehabilitation Counselor), LSW (Licensed Social Worker), or LPC (Licensed Professional Counselor) are preferred.

Experience

Minimum of 4 years of experience in business, workforce development, or occupational skills training. At least 3 years in a supervisory or administrative capacity. Case management experience strongly preferred.

Travel

Local travel is frequent; occasional out-of-area or overnight travel may be required for outreach, professional development, and inter-office support.

Our Mission & Values

At Goodwill Industries of the Southern Rivers, we are committed to Developing People, Changing Lives, and Building Communities. We operate with integrity and purpose, guided by our core values: Honesty, Integrity, Respect, Excellence, and Service.

Compensation & Benefits

• Full-time, salaried position
• Competitive medical, dental, vision, and life insurance packages
• Generous Paid Time Off (PTO) plan
• 401(k) with company match
• A mission-driven, inclusive, and empowering work environment