Event Coordinator

Job Summary:

The Events Coordinator is responsible for supporting and executing all campus events—both public and private—at Hall of Fame Village, a subsidiary of the publicly traded Hall of Fame Resort & Entertainment Company (NASDAQ: HOFV, HOFVW). This position plays a key role in enhancing guest experiences, increasing event revenue, and ensuring smooth coordination from booking to execution. The ideal candidate is a self-starter with strong organizational skills and a passion for delivering high-quality events in a dynamic, team-oriented environment.

Essential Job Functions/Responsibilities:

- Provide superior guest service to visitors, guests, clients, vendors, and staff.

- Assist events team with their efforts to maximize attendance, engage guests, and attract business sponsors as needed.

- Assist in the creation, development, and execution of campus programming, including recurring public activations and private client events.

- Develop client relationships to ensure long-term patronage.

- Coordinate a seamless event execution process with the support of relevant internal departments.

- Complete the booking process from reservation to event completion.

- Oversee full event lifecycle—from inquiry and booking through execution and post-event follow-up

- Respond in a timely manner to calls, inquiries and emails.

- Maintain comprehensive records and accounting.

- Attend networking events and trade shows as needed.

- Accurately and diligently maintain records and track customers and prospects through CRM.

- Ability to execute contracts to ensure successful events.

- Communicate Banquet Event Orders (BEOs) to operations team.

- Management of other tentpole events as assigned.

- Work directly with the relevant internal departments (Sales, Sponsorships, Operations, etc.) to ensure events are a success for clients.

- Provide on-site event support, including evenings, weekends, and holidays as required

- All other duties as assigned.

SALARY/EXEMPT POSITION

Requirements

Required Knowledge, Skills, & Desired Qualifications:

- Minimum of High School Diploma or GED. Associates Degree preferred.

- Minimum of 1-3 years of experience working events, preferably in hospitality.

- Excellent interpersonal, negotiation, and conflict resolution skills.

- Exceptional verbal and written communication skills.

- Ability to work a flexible schedule (nights, weekends & holidays as necessary) is required.

- Strong team skills and the ability to collaborate in a fast-paced environment.

- Must possess a strong ability for effective time management and task prioritization.

- Experience with strategic/complex opportunities a plus.

- Strong relationships within Northeast Ohio business, hospitality, and event community desired.

- Must be a flexible and reliable team player, both within own department and entire organization.

- Must have the ability to demonstrate uncompromised judgment and discretion regarding confidential matters while maintaining confidentiality.

Physical Requirements for Position:

- The ability to lift up to 50 pounds regularly.

- The ability to work in various Ohio weather conditions, inside and outside.

- The ability to move safely over uneven terrain, steps, or in construction zones.

- The ability to see and respond to hazardous situations.

- The ability to sit, stand, squat, and walk for periods of time as required for the position.

- Must be able to hear, see, and speak.

- Ability to comprehend instructions and retain information.

- Must have manual dexterity necessary to complete all job duties.

- Must be available to work in Canton, Ohio.

Core Competencies:

- Vision and Strategic Thinking: Addresses issues preemptively, thinks strategically, and anticipates needs and priorities.

- Entrepreneurship: Champions innovation and encourages new ideas. Builds momentum to get things done by communicating clearly and consistently. Acts decisively. Helps others to successfully manage organizational change. Recognizes successes and informed risk-taking.

- Integrity: Is ethical and honest in all dealings. Keeps confidences and is highly responsible in managing strictly confidential information. Treats others fairly and equitably. Delivers what is promised. Is respected by others.

- Accountability for Results: Sets goals and high standards to accomplish these goals. Follows through on all commitments. Has a sense of direction and keeps focused but knows when to be flexible and adapts accordingly. Maintains a positive attitude despite stress, frustration, and ambiguity; recovers quickly from disappointments and setbacks. Questions how things were done in order to develop ways to do things more efficiently. Encourages diverse thought and welcomes contributions.

- Relationship Management/Collaboration: Builds, maintains, and values positive relationships inside and outside the organization. Allocates effort to understanding and meeting needs of customers and targeted prospects, and community leaders. Assists others in accomplishing their goals. Communicates effectively and speaks and writes clearly. Listens and values contributions of others.

- Learning Agility: Learns technology, new systems, and processes to improve job proficiency. Inspires and encourages others to learn and grow in their careers.

- Coaching and Development: Encourages and inspires others’ development and growth while also working to improve themselves. Conveys high expectations both of themselves and for others. Regularly provides helpful guidance and advice and appreciates the opportunity to grow when receiving the same.

- Execution: Ability to take plans and successfully execute against them.