Automotive Service Writer

Dealership

L0411 Suburban Toyota of Farmington Hills

Suburban Toyota Farmington Hills

Suburban Toyota, part of the Fortune 150 Lithia & Driveway family of dealerships, has a terrific opportunity for talented, dynamic, sales-oriented professionals who are ready for a career change. If you are customer- focused with outstanding sales ability, now is the time to join our Service Sales team!

The ideal candidate will have a successful track record in retail or business-to-business sales and the ambition and drive to achieve targeted results while providing a best-in-class customer experience. We are interested in high performers only. If you are ambitious and results-oriented, take your career to the next level with a better work-life balance and earning potential.

What will you be doing?

• Be attentive and provide excellent customer service.
• Resolve customer concerns and keep customers abreast of vehicle status.
• Work with technicians and make recommendations to customers.
• When appropriate, present a maintenance program that will fit the customer's needs.
• Build and maintain long-lasting customer relationships.
• Represent Wesley Chapel Toyota’s stellar reputation in a polished and professional manner.
• Have fun!
  
  

We are seeking candidates with

• Experience as an automotive Service Advisor.
• Toyota brand experience, a plus!
• Active listening skills to assess needs and relate technical information back to the customer.
• An understanding of the mechanical and technical
• Computer proficiency. Experience with CDK a plus!
• Excellent written and oral communication skills.
• Strong attention to detail.
• Team player
• Polished and professional
• Valid Driver’s License with acceptable driving record
  
  

We Offer Best In Class Industry Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs
  
  

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.