Service Engineer I

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This Position Reports To

Service & Training Manager

B&R is seeking a Service Engineer to join our U.S. team. You’ll be hands-on in the field, executing onsite engineering work safely and efficiently while delivering top-tier customer support. Working closely with clients and internal teams, you’ll tackle real-world challenges, uncover new service opportunities, and keep things moving. Every day brings something new, keeping the work dynamic, engaging, and full of learning.

This role is contributing to the Machine Automation division in the US. The ideal candidate will re-side within commuting distance of our Alpharetta, Georgia, office and have the ability to travel 50 -75% of the time. Main stakeholders are both our internal and external customers.

You Will Be Mainly Accountable For

• Promote safety and environmental best practices, report hazards, and foster a strong safety culture.
• Plan and execute service work that exceeds customer expectations
• Resolve technical challenges and implement effective solutions both onsite and remotely.
• Enhance system performance through application improvements, coding, and operational efficiency recommendations.
• Deliver technical training to peers and customers, focusing on a "first-time right" approach and continuous process improvement.
• Support sales by identifying service-related opportunities and preparing accurate reports and material lists.
  
  

Knowledge, Skills And Experience

• Bachelor’s degree (BS) in Industrial Engineering, Electrical Engineering, Mechanical Engineering, Computer Engineering, or related fields
• Interest in the automation/manufacturing space
• Excellent time management skills; strong communication and training skills
• This position will require travel 50% -75%
• Preferred: Experience with industrial PLC, industrial networks, working in a manufacturing or industrial automation environment, professional training
• Authorized to work in the U.S. without sponsorship
  
  

The Work Model For The Role Is

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner. MyBenefitsABB.com

More About Us

B&R Industrial Automation is a manufacturer of automation technology and ABB's global center for machine and factory automation. B&R was founded in 1979 by Erwin Bernecker and Josef Rainer and has its headquarters in Eggelsberg, Upper Austria. Today, B&R is a leading global solution provider for automating machines and factories and is responsible for machine automation in ABB's Robotics & Discrete Automation division.

Be part of something bigger. This is where progress is powered, teams initiate action, and we move the world forward together. Run What Runs the World.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #RunsWhatRunstheWorld

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