Manager of Development & Communications (53914)

Description

SUMMARY

The Manager of Development & Communications will be responsible for collaborating on the organizational communications program and will communicate Phoenix Houses of NY|LI impact to a wide variety of audiences via the written word (website, social media, brochures). The ideal candidate will possess a hybrid experience in communications, social media management, fundraisers, brand management, and marketing development to execute all programming and related, campaigns and eventually build and manage a team. The Manager of Development & Communications will also be responsible for managing and implementing all development efforts to support the organization's goals and mission and will. Identify a diversified range of funding sources to ensure long-term income sustainability, including governmental, corporate, and private foundations grants, as well as being highly efficient in managing our fundraising database and organizing and implementing specials events.

ESSENTIAL DUTIES AND RESPONSIBILITIES may include but are not limited to the following:

50% Communications

40% Development

10% Events

Communications

• Communicates Phoenix Houses of NY|LI brand and initiatives efficiently and accurately via many channels (website, printed materials, social media, etc.)
• Provides training to the Phoenix Houses of NY|LI team to ensure consistent and effective brand communication via social media, website, video production, print materials, and verbal communication.
• Works in partnership with our third-party web manager to update the Phoenix Houses of NY|LI website and ensures functionality.
• Develops and implement systems to update website content and design across all program areas.
• Leads the creation of Phoenix Houses of NY| LI’s new website and its maintenance to ensure its current content and monitor its performance.
• Designs and publishes marketing pieces utilizing emerging tools to help increase awareness of program areas.
• Coordinates communications efforts for special events.
• Manages media relations, including building relationships with media contacts and proactively securing media opportunities.
• Creates, formats, and distributes regular email newsletters as well as updates and manages email lists using MailChimp.
• Develops marketing and social media strategies, using social media data and analytics to make key decisions.
• Leads efforts to continue sharpening social media presence to engage supporters, build momentum and share success stories.
• Edits video and create shareable video content.
• Manages the organization’s communications assets, including photo library, success stories, logo library, infographics, design files, print, and digital collateral.
• Manages and coordinates communication with contractors.
• Provides assets to other team members as needed.
  
  

Development

• Cultivates potential diversified sources of public and private funding.
• Establishes and maintains relationships with prospective donors, foundation, and partners’ contacts.
• Manages and maintains donor database to include basic donor information, donations, and donor acknowledgments.
• Responsible for timely acknowledgment and recognition of donors as appropriate.
• Utilizes database to pull reports, mailing lists, and donor records to assist in fundraising efforts such as individual asks, annual mailings, and grant writing.
• Ensures donations are accurately accounted for in and routed to the correct program area in our accounting system.
• Manages in-kind donations including tracking, gift acceptance, and gift acknowledgments.
• Creates relevant policies and procedures to ensure compliance with best practices.
• Staying current with foundation trends and giving priorities.
• Events Management
• Provide administrative support for special events including data management, mailings, marketing, and other communication initiatives.
• Work closely with the President & CEO/Director of Development & Communications, to develop new events to support our mission.
• Will require some travel to various Phoenix Houses NY|LI locations, meetings with prospective donors and attend events.
  
  

COMPETENCIES (KSAs)

• Leadership
• Initiative
• Ethical Practices
• Judgment
• Relationship Management
• Emotional Intelligence
• Professional Boundaries
• Global and Cultural Awareness
• Critical Evaluation
• Problem-Solving
• Decision Making
• Communication
• Teamwork
• Crisis Management
• Technical Capacity
  
  

Qualifications

REQUIRED EDUCATION

• Bachelor’s degree or equivalent desired.
  
  

Required License/Certifications

• N/A
  
  

Required Experience

• Minimum of 3+ years of communications experience.
• Experience with content creation software.
• Excellent written & verbal communication skills, and the ability to write in a clear and
• compelling style.
• Proven track record of running successful social media campaigns and increasing subscribers and engagement.
• Demonstrated ability to increase productivity and continuously improve methods and
• approaches.
• Ability to analyze the effectiveness of all marketing and communications efforts.
• Ability to prioritize and lead multiple projects, activities, and actions with competing deadlines and levels of urgency.
• Self-motivated, accountable to goals, and willing to learn new techniques, ideas, and skills.
• Excellent personal organization, work planning, and time management skills.
• Desired computer skills include proficiency with Raiser’s Edge, Word Press, Mailchimp and Canva
• Experience with public health or non-profit, preferred.
  
  

WORK ENVIRONMENT

• This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
  
  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties and responsibilities.

• Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.
• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 30 pounds.