Strategic Operations Manager, Retail

About The Role

Uber Eats is seeking a Strategic Operations Manager to lead data-driven user engagement strategies across our Retail verticals. You'll be responsible for identifying high-potential user cohorts, crafting targeted engagement strategies, and optimizing platform levers to drive repeat behavior and long-term retention.

What You Will Do

Build: Create more creative and efficient processes to target users with promotions and impressions in a compelling way to generate awareness and repeated engagement

Analyze: Quantify everything you do. Utilize data-driven decision making to understand business trends and craft your recommendations to senior leadership

Test and improve: Create a roadmap to methodically increase the impact and efficiency of our promos and communications

Turn strategy into action: Program manage all aspects of user development and maturation, including weekly spend & CRM tactics, and other in-app levers that impact our growth

Collaborate: Work with a number of stakeholders like Legal, Data Science, Marketing, and Product to deliver the tools we need to deliver growth

Basic Qualifications

• 3+ years of operations, data analytics, business/ general management, strategy and planning, management consulting or similar experience
• Comfortable working with large datasets; experience with SQL for complex data pulls and Excel/Google Sheets for analysis, modeling, and performance tracking
• Creative approach that enjoys experimentation and is willing to take bold bets despite risk of failure
  
  

Preferred Qualifications

• 1+ years experience in Management consulting, marketplace growth operations, or strategy work in a large business
  
  

For Chicago, IL-based roles: The base salary range for this role is USD$95,500 per year - USD$106,250 per year. For Miami, FL-based roles: The base salary range for this role is USD$95,500 per year - USD$106,250 per year. For New York, NY-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits., For Chicago, IL-based roles: The base salary range for this role is USD$95,500 per year - USD$106,250 per year. For Miami, FL-based roles: The base salary range for this role is USD$95,500 per year - USD$106,250 per year. For New York, NY-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.