Customer Service Representative - State Farm Agent Team Member

Andy Roethele Insurance & Financial Services


Date: 12 hours ago
City: Denton, TX
Contract type: Full time
About Us:

Since opening our first agency in Highland Village in 2015 and expanding to Plano in 2023, we’ve built a thriving team of 12 and are continuing to grow. We pride ourselves on creating a positive, dynamic work environment that fosters collaboration, personal growth, and success.

What Makes Us Different:

  • Team Bonding: From friendly competitions to birthday lunches and team outings, we celebrate our successes together.
  • Community Involvement: We actively participate in and sponsor local teams, clubs, and events, staying connected to our communities in Highland Village and Plano.


Compensation & Growth:

  • Competitive pay, individual bonuses, and a health reimbursement plan.
  • Retirement plan to help you invest in your future.
  • In-house marketing and a steady stream of leads to support your success.
  • Unmatched opportunities for growth, including our Agent Aspirant program designed to help team members develop into future business owners and State Farm agents.


Position Overview:

If you’re outgoing, customer-focused, and enjoy making a difference in people’s lives, this is the opportunity for you. As part of our team, you’ll help market State Farm’s industry-leading insurance and financial service products while building strong customer relationships.

Be part of a team that works hard, grows together, and gives back. Apply today!

Responsibilities:

  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.


Requirements:

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment

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