Talent Operations Coordinator

Description

Job Summary

The Talent Operations Coordinator is a vital team member within the Talent function at EMS|MC, providing high-level administrative and operational support to ensure a smooth and consistent experience for candidates, new hires, hiring managers, and HR partners. This role works closely with the Talent Acquisition Manager, HR Business Partners, and Learning & Development to coordinate key aspects of the recruitment, hiring, and onboarding processes. It is an ideal position for someone who thrives on organization, communication, and helping people succeed behind the scenes.

Major Responsibilities/Activities

• Coordinate interviews and manage scheduling logistics for candidates and hiring teams, including virtual and onsite interviews.
• Post and update job listings in the ATS (Paylocity) and on external job boards.
• Assist with resume screening for front-line roles and escalate qualified candidates to the Talent Acquisition Manager or hiring manager.
• Maintain candidate records and communication logs to ensure a positive candidate experience.
• Prepare and send new hire paperwork, background check authorizations, and pre-employment tasks through HR systems.
• Coordinate Day 1 logistics in collaboration with IT, Facilities, and hiring departments.
• Track completion of onboarding steps and escalate delays or issues as needed.
• Maintain accurate and up-to-date records in the ATS and HRIS.
• Generate reports related to recruiting metrics, onboarding status, and new hire trends.
• Assist with audit preparation and process documentation related to talent operations.
• Partner with Learning & Development to support smooth onboarding transitions and Day 1 readiness.
• Communicate regularly with hiring managers to ensure alignment on candidate status and scheduling.
• Support Talent Acquisition and HR events, such as job fairs, orientations, and employee engagement campaigns.
• Represent the Talent team’s values by delivering exceptional service with curiosity, collaboration, and care.
• Identify and recommend improvements to operational processes and candidate/hiring manager experience.
• Contribute to DEIBA-focused recruiting initiatives through community outreach and inclusive candidate support.
• Perform other duties as assigned.
  
  

Requirements

Required Education, Skills, & Experience

• 1–2 years of administrative, recruiting coordination, or HR support experience
• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills
• Proficiency with scheduling tools, Microsoft Office, and/or Google Workspace
• Ability to handle sensitive information with discretion and professionalism
• Customer service orientation and a collaborative, solutions-focused mindset
• Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients.
  
  

Preferred Education, Skills, & Experience

• Experience working in Paylocity, an ATS, or HRIS platform
• Exposure to hiring, onboarding, or HR processes in a professional or healthcare services setting
• Familiarity with structured interviewing or equitable hiring practices
  
  

Working Environment

• The office environment is a controlled indoor setting with minimal exposure to adverse conditions.
• Noise levels in the office are typically moderate and consistent with a standard office setting.
• For employees approved to work in a hybrid or remote setting, a quiet, private workspace free from significant distractions is required to ensure productivity during work hours.
• A reliable internet connection is required for hybrid/remote work. EMS|MC will provide necessary equipment, including a computer, monitor, keyboard, mouse and headset.
  
  

Physical Requirements

• Sitting: frequent and prolonged periods of sitting at a desk while working on a computer.
• Communication: frequent and prolonged periods of speaking, listening, reading, and writing.
• Fine motor skills: frequent use of hands for typing and operating a computer mouse.
• Movement: occasional walking and climbing of stairs; limited bending, kneeling, lifting, and carrying of office-related items.