Support Specialist I

EMS Management & Consultants, Inc.


Date: 9 hours ago
City: Rancho Cordova, CA
Contract type: Full time
Description

Job Summary:

Under the supervision of the Division Manager, a Support Service Specialist provides a full range of support functions in line with company policies and business plans and in a cost-effective and efficient manner.

Major Responsibilities/Activities

  • Process, sort, and distribute daily incoming mail and faxes to appropriate departments for
  • processing.
  • Process and log incoming daily patient care reports.
  • Process insurance claim forms to attach all appropriate documentation such as the patient care report and/or insurance explanation of benefits.
  • Process outgoing mail such as placing outgoing correspondence in appropriate envelopes along with mailing label and metering the mail.
  • Prepare correspondence to be scanned into the imaging system for processing or for record keeping.
  • Prepare and fax Hospital Face Sheets requests on a weekly basis to include contacting the
  • Hospital to obtain contact information for the Medical Records Department.
  • Stamp and audit payments received prior to deposits to ensure accuracy of payment and payee.
  • Prep and tally cash batches.
  • Pulling patient demographic information from hospital connections.
  • Cross training of front desk functions.
  • Undertake any other duties as required, which are commensurate with the position.
  • Adhere to all company policies and procedures.

Requirements

Required Education, Skills, & Experience

  • High School Diploma or GED
  • Good computer knowledge such as Excel, Word, Open Office, Outlook and PowerPoint.
  • A Fast thinker can work independently with problem solving skill.
  • General use of office equipment or programs i.e. fax, phone, outlook
  • Ability to communicate professionally, accurately, and effectively, both verbal and written, as well as on the telephone.
  • Organized individual who can manage multiple projects under pressure.

Preferred Education, Skills, & Experience

  • Detail oriented.
  • Multi-tasking in a fast-paced environment

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