Director of Employment Services
City of New York
Date: 11 hours ago
City: Bronx, NY
Contract type: Full time

- Must be permanent in the civil service title of Administrative Manager or reachable on the current Administrative Manager list Exam # 1195.
In furtherance of this mission, the BXDA seeks experienced and enthusiastic Employee Services Director.
Job Responsibilities
- Supervise, lead and aid subordinates in the execution of all administrative duties related to employee services, record retention, annual evaluations, quarterly evaluations and implementation of tasks and standards, personnel file management.
- Responsible for working with Supervisors, Managers / Bureau Chiefs of various divisions and units of keeping track of all performance management evaluations.
- Supervise employee services team to evolve and implement policy and processes for managing records containing personal information electronic records and retention / destruction of personal information.
- Responsible for overseeing the management, planning and operation of Human Resources archival and records management program.
- Develop a comprehensive records retention management database.
- Responsible for being a part for the COVID-19 response team to communicate with employees regarding COVID -19 related issues and keeping track of applications and spreadsheets.
- Oversee and manage a centralized location to store and maintain records and documents.
- Respond to employment verification requests from internal and external parties, including, but not limited to, lenders, background check agencies, and government entities.
- Complete and certify Public Service Loan Forgiveness (PSLF) forms for current and former employees, providing guidance on form completion and eligibility requirements.
- Maintain separate filing system for active and inactive employees.
- Perform audits of human resources records retention on a regular basis.
- Maintain the confidentiality and security of sensitive employee information at all times.
Minimum Qualifications
- A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
- An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
- A four-year high school diploma or its educational equivalent and six years of
above, 18 months of which must have been in an administrative, managerial,
executive or supervisory capacity. The supervisory work must have been in the
supervision of staff performing clerical/administrative work of more than
moderate difficulty; or
- Education and/or experience equivalent to "1", "2" or "3" above. However, all
the high school level may be substituted for the general clerical/administrative
experience (but not for the administrative, managerial, executive or supervisory
experience described in "1", "2" or "3" above) at a rate of 30 semester credits
from an accredited college for 6 months of experience up to a maximum of 3½
years.
Preferred Skills
- Experience in a supervisory or managerial role. - Strong knowledge of data management systems, and technologies. - Experience with information technology including data retention programs or archival records. - Ability to prioritize and manage multiple tasks and pay attention to detail. -Excellent interpersonal, team-building, organizational and communication skills. - Ability to maintain highest level of confidentiality on all HR matters. - Strong familiarity with New York City agencies, community stakeholders, and governmental functions. - Strong collaborative and planning skills. - Proficient in Microsoft Office Word, Excel, Outlook, scanning and filing both electronically and manually. - Excellent written and oral communication skills. - Ability to work in a fast- paced environment.
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
City Residency is not required for this position.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
, $130,000.00 – $145,000.00
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