Corporation Operations Manager

Corporate Real Estate Operations’ Infrastructure Services team sustains and operates facilities and campus space supporting a wide range of businesses for the company across the Los Angeles area. All aspects of facility maintenance, repair and operation are performed across all trades using a combination of in-house staff and contract services. You and the team will operate and maintain utilities, grounds, and hardscapes on the company’s campuses. We also provide the engineering services vital to address daily needs, develop sustainable master plans, and inform construction initiatives by others. The team plays a key role in establishing standards and long -term strategies for asset management.

This position reports to the Senior Manager of Infrastructure Services and provides operations management for West Coast Disney Corporate Real Estate Glendale campus, various lease buildings and Hulu Santa Monica. In this role you will lead mixed teams of non-union contracted third-party trades performing services and executing projects while maintaining a high level of customer service for a broad range of clients in a safe, efficient, clean, professional and effective workspace.

A Day in the Life of a Corporation Operations Manager…

• Lead/Manage the following non-union contracted third party trades: Electrical/HVAC, General Maintenance, Plumbing, Landscaping, Carpentry, Paint, and support staff.
• Response to emergency situations at the Glendale campus, various lease buildings and Hulu Santa Monica. Organize the maintenance response to handle the situations and provide timely communication to team members and customers.
• Initiate and maintain multiple third party service contracts.
• Collaborate with clients of varied positions across all departments of the company to develop solutions for solving complex facility issues. Provide timely proposal estimate for customer review.
• Maintain all central plant operations in various facilities across the campus
• Oversee all standalone Mechanical/Electrical/Plumbing (MEP) systems in multiple buildings and campus facilities.
• Balance the day-to day & project based workloads between in house staff and third party vendors for maximum operational efficiency.
• Perform frequent scheduled & spontaneous site surveys to maintain aesthetic standards and zero downtime of critical building systems
• Work with Fire/ Safety partners and various AHJ to ensure full compliance with applicable rules & regulations
• Champion workplace safety in coordination with the Safety Department to implement and uphold safe work practices, procedures, and policies.
• Manage the operational budget including third party labor/ service contracts and material purchases for the designated campus.
• Develop maintenance policies and protocols that ensure a safe, professional, cost effective operation and lifecycle for all facilities and systems.
• Implement operational programs for energy savings, asphalt sealing, tree trimming, interior/ exterior painting, roof maintenance and other facility related issues as needed.
• Coordinate with other Facility Operations Managers (West and East Regions) for best practices and optimization of programs and processes.
• Organize and maintain facility infrastructure plans, single line drawings, as-builts and other records in conjunction with the internal Document Control department.
• Develop annual operations & capital maintenance budgets in conjunction with planned life cycle and long range preventive maintenance programs and identify areas for cost efficiencies and service enhancements.
• Review all existing and proposed (Capital/TI/Ground up) infrastructure system designs for accuracy, adequacy, quality, & consistency and recommend enhancements or replacements by considering energy management opportunities.
• Provide project management oversight for small/medium scale capital maintenance programs and repair activities.
• Work with wide ranging, multi-discipline teams on developing capital investment plans and projects.
• Offer technical guidance to all trades and internal business partners
• Partner with Disney Sourcing and Procurement & Finance teams to obtain bids, generate purchase orders and negotiate maintenance contracts that achieve cost savings and adhere to strict company policies & procedures.
• Provide operational input during the planning, design and execution of capital projects
• Collaborate with internal stakeholders, including Engineers, Support Services, Design & Delivery, Safety, Controls, Sourcing, etc. for daily operation of facilities and development of long term strategies.
  
  
  

These are the skills you will need to have to be successful…

• + 3 years facility related/engineering experience in the industry/bldg infrastructure
• Highly capable of collaborating with diverse teams while mastering technical issues, handling complex & sensitive situations, managing multiple tasks, and communicating effectively to resolve conflicts and develop viable operational solutions.
• Proven leadership skills both in direct and matrix reporting situations.
• Respectful & compassionate interpersonal and teambuilding skills.
• Strong personal and professional integrity.
  
  
  

Education is important to us, here is what we are looking for…

• Bachelor’s degree in Engineering, Mechanical, Electrical and/or equivalent working experience
  
  
  

It would be a plus if you have these skills

• Master degree in Engineering
• Building management system Work order experience
• Professional Engineer license
  
  
  

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

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The hiring range for this position in California is $103,500.00 - $138,800.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.